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Madurai Residency Hotel
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Reservation Executive

Reservation Executive

Madurai Residency Hotel

1 years

|

1 - 2 Lacs

periyar madurai tamil nadu

Posted:14 hours ago| Platform: SimplyHired logo

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Skills Required

hospitality customer service front desk in-person hotel experience

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

Answer phone calls and attend to guests' requests to book rooms or events at the hotel.
Check on the internal booking system and make the booking for the guest.
Obtain payment information and run credit/debit card payments when required.
Send and receive emails and monitor the inbox for bookings.
Take and manage online booking through the online booking system.
Provide outstanding customer service to all guests at all times.
Follow up with guests who may have had an issue with online or telephone bookings.
Manage the booking schedule effectively.
Arrange or rearrange dates with clients when there is no space for their selected dates.
Ensure management and receptionist staff are kept up-to-date with bookings.
Hotel software knowledge is additional advantage.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement
Food provided
Health insurance
Provident Fund

Experience:

total work: 1 year (Preferred)

Work Location: In person

More Jobs at Madurai Residency Hotel

Reservation Executive

periyar, madurai, tamil nadu

INR 1 - 2 Lacs

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