Reservation Associate/ Executive

Job Title : Reservation Associate / Executive Job Location : Marol, Mumbai Department : Reservations / Sales Resort Name - Camel Valley Resort, Igatpuri Role Summary The Reservation Executive is responsible for handling booking inquiries, managing reservations efficiently, and ensuring a smooth and professional guest experience. Success in this role means accurate processing of bookings, effective communication, and contributing to occupancy and revenue goals. Key Responsibilities Manage guest reservations via phone, email, and online platforms Update and maintain reservation systems and availability Coordinate with internal teams to ensure booking accuracy Upsell room categories and packages to maximize revenue Handle modifications, cancellations, and special requests Maintain excellent guest communication and service standards Qualifications 0–2 years experience in hotel/resort reservations or front office Good communication and customer service skills Familiarity with reservation software and OTA platforms Organized, detail-oriented, and able to multitask HSC (12th Pass) and above Share your resume at pradeep@camelvalleyresort.com or WhatsApp at 9833456711 Show more Show less