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SMT Ops Lead II Lead ii Remote IRC284567

GlobalLogic

10.0 - 12.0 years

Gurgaon, Haryana, India

Remote

Description GlobalLogic is seeking a professional Ops Lead- Incident Manager is responsible for the governance and orchestration of the entire incident management lifecycle for customer-impacting incidents (Sev 1, 2, and 3) across all company product lines. This is a process-focused role, not a hands-on technical troubleshooting position. The primary objective is to ensure a consistent and formal process is followed, coordinate key stakeholders, manage communications, and drive post-incident reviews to foster continuous learning. Requirements Required Skills and Experience Experience: 10+ years of total experience in Service Management with at least 34 years in a Team Lead or People Manageme...

Posted 3 days ago

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