Remote Support Engineer

Ciel Hr

1 - 6 years

3 - 5 Lacs

Mumbai Maharashtra India

Posted:2 weeks ago| Platform: Foundit logo

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Skills Required

remote management tools attending trouble tickets & issue managing installation infrastructure monitoring services

Work Mode

Remote

Job Type

Full Time

Job Description

Role & responsibilities

Well experienced in
remote infrastructure management
with the help of
remote management tools
Responsible for attending trouble tickets & issue calls from various customers with various help desk tools.
Responsible for managing Installation, configuration, migration, of Anantas Infra
Responsible for infrastructure monitoring services, routine and preventive maintenance, service restoration and provide assurance to customers.
Responsible for infrastructure performance, availability, alarm, configuration and fault management.
Experience in a cloud computing or thin client environment is highly desirable
Experience in Virtualization Technologies is desirable

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