We are seeking a professional and patient-oriented Front Desk Assistant with a Bachelor’s degree in Hospital Management (BHM) and at least 1 year of relevant experience in a hospital or healthcare setting. The ideal candidate will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience while providing essential front desk and administrative support services. Key Responsibilities: Greet patients, visitors with courtesy, professionalism, and empathy. Manage patient check-ins and check-outs efficiently, ensuring all documentation is completed accurately. Schedule, confirm, and reschedule appointments using hospital management systems. Verify patient identity, insurance details, and collect necessary documents or pre-authorizations. Handle incoming phone calls, route calls to appropriate departments, and respond to inquiries. Maintain up-to-date records and manage front desk documentation in compliance with hospital policies. Provide patients with information regarding hospital services, procedures, and facility locations. Collaborate with clinical and non-clinical departments to ensure seamless patient flow and service delivery. Ensure patient confidentiality and compliance with HIPAA and hospital privacy policies. Maintain cleanliness and organization of the reception area and waiting lounge. Qualifications: Education: Bachelor's Degree in Hospital Management (BHM) from a recognized institution is mandatory. Experience: Minimum 1 year of experience in a front office, receptionist, or administrative role within a hospital or healthcare environment. Computer Skills: Proficiency in MS Office (Word, Excel, Outlook). Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Language: English (Required) Hindi (Preferred) Work Location: In person
We are seeking a professional and patient-oriented Front Desk Assistant with a Bachelor’s degree in Hospital Management (BHM) and at least 1 year of relevant experience in a hospital or healthcare setting. The ideal candidate will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience while providing essential front desk and administrative support services. Key Responsibilities: Greet patients, visitors with courtesy, professionalism, and empathy. Manage patient check-ins and check-outs efficiently, ensuring all documentation is completed accurately. Schedule, confirm, and reschedule appointments using hospital management systems. Verify patient identity, insurance details, and collect necessary documents or pre-authorizations. Handle incoming phone calls, route calls to appropriate departments, and respond to inquiries. Maintain up-to-date records and manage front desk documentation in compliance with hospital policies. Provide patients with information regarding hospital services, procedures, and facility locations. Collaborate with clinical and non-clinical departments to ensure seamless patient flow and service delivery. Ensure patient confidentiality and compliance with HIPAA and hospital privacy policies. Maintain cleanliness and organization of the reception area and waiting lounge. Qualifications: Education: Bachelor's Degree in Hospital Management (BHM) from a recognized institution is mandatory. Experience: Minimum 1 year of experience in a front office, receptionist, or administrative role within a hospital or healthcare environment. Computer Skills: Proficiency in MS Office (Word, Excel, Outlook). Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Language: English (Required) Hindi (Preferred) Work Location: In person
Position Overview: The Facility Manager will be responsible for the effective management, operation, and maintenance of all physical infrastructure, support services, and facility operations within the hospital. The role is critical in ensuring a safe, compliant, clean, and functional environment for patients, healthcare professionals, staff, and visitors. The ideal candidate must possess prior experience in facility management within a reputed hospital and demonstrate a sound understanding of healthcare regulations, operational standards, and quality assurance protocols. Key Responsibilities: Facility Operations & Infrastructure Management Regulatory Compliance & Safety Standards Team Supervision & Training Emergency Preparedness & Risk Management Required Qualifications & Experience: Bachelor's Degree in Hospital Management or related discipline (e.g., Facility Management). Minimum 5 years of relevant experience in facility management within a reputed hospital or healthcare institution. In-depth knowledge of hospital infrastructure, biomedical equipment management, and healthcare facility regulations. Strong analytical, leadership, and communication skills. Proficiency in facility management systems and maintenance scheduling software. Working Conditions: On-call availability for emergencies and critical facility issues. Regular inspections across hospital premises. Interaction with clinical, administrative, and technical teams. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Required) Experience: Facility Manager: 5 years (Required) Work Location: In person
We are looking for a skilled and dynamic HR professional to manage and support various human resource functions, including recruitment, onboarding, performance management, employee engagement, compliance, and HR operations. The ideal candidate will be a proactive problem-solver, people-oriented, and capable of managing end-to-end HR responsibilities while aligning with the company’s strategic objectives. Qualifications: Bachelor's or Master’s degree in Human Resource Management or MBA in Human Resource Management. For HR Executive: 2–3 years of experience in HR operations. For Assistant Manager – HR: 3–6 years of relevant HR experience. For HR Manager: 6–10+ years of progressive HR experience with team handling experience preferred. Key Skills & Competencies: Strong understanding of HR principles and practices. Excellent interpersonal and communication skills. Proficient in MS Office and HRMS software. Detail-oriented, analytical, and organized. Ability to handle confidential information with integrity. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person
Job Summary :- We are seeking a dedicated and experienced TPA Coordinator to join our healthcare team. The ideal candidate should have hands-on experience in managing cashless and reimbursement processes under various government and private health insurance schemes including Mediclaim , Swasthya Sathi , West Bengal Health Scheme (WBHS) , and Central Government Health Scheme (CGHS) . Key Responsibilities :- Claims Processing & Documentation 1. Handle pre-authorization, admission, and discharge intimation for insured patients. 2. Prepare and submit all necessary documents for claims under Mediclaim, Swasthya Sathi, WBHS, and CGHS schemes. 3. Coordinate with TPA/Insurance companies for approval and claim settlement. Patient & Internal Coordination 1. Guide patients and their families regarding claim procedures, eligibility, and documentation. 2. Liaise with doctors, billing departments, and internal teams to ensure accurate documentation and timely processing. 3. Ensure correct entry and maintenance of data in hospital management systems. Scheme-Specific Handling 1. Maintain updated knowledge of rules and claim processes for Swasthya Sathi, WBHS, CGHS, and private Mediclaim policies. 2. Handle empanelment and renewals for different schemes, if required. 3. Ensure compliance with scheme-specific billing codes, package rates, and SOPs. Reporting & Auditing 1. Maintain claim registers and generate periodic MIS reports. 2. Follow up for pending approvals and payments with TPAs or scheme authorities. 3. Assist in audits and ensure adherence to compliance standards. Job Types: Full-time, Permanent Pay: ₹20,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Preferred) Experience: TPA Executive: 3 years (Required) Work Location: In person
Job Summary :- We are seeking a dedicated and experienced TPA Coordinator to join our healthcare team. The ideal candidate should have hands-on experience in managing cashless and reimbursement processes under various government and private health insurance schemes including Mediclaim , Swasthya Sathi , West Bengal Health Scheme (WBHS) , and Central Government Health Scheme (CGHS) . Key Responsibilities :- Claims Processing & Documentation 1. Handle pre-authorization, admission, and discharge intimation for insured patients. 2. Prepare and submit all necessary documents for claims under Mediclaim, Swasthya Sathi, WBHS, and CGHS schemes. 3. Coordinate with TPA/Insurance companies for approval and claim settlement. Patient & Internal Coordination 1. Guide patients and their families regarding claim procedures, eligibility, and documentation. 2. Liaise with doctors, billing departments, and internal teams to ensure accurate documentation and timely processing. 3. Ensure correct entry and maintenance of data in hospital management systems. Scheme-Specific Handling 1. Maintain updated knowledge of rules and claim processes for Swasthya Sathi, WBHS, CGHS, and private Mediclaim policies. 2. Handle empanelment and renewals for different schemes, if required. 3. Ensure compliance with scheme-specific billing codes, package rates, and SOPs. Reporting & Auditing 1. Maintain claim registers and generate periodic MIS reports. 2. Follow up for pending approvals and payments with TPAs or scheme authorities. 3. Assist in audits and ensure adherence to compliance standards. Job Types: Full-time, Permanent Pay: ₹20,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Preferred) Experience: TPA Executive: 3 years (Required) Work Location: In person