Release Manager - IT Automation

Roles & Responsibilities

• Driving effective release framework and governance with a continuous delivery mindset across multiple teams and geographies.
• Manage all change activities from planning through testing, to deployment.
• Develop risk management and contingency planning for releases of any size.
• Work with Support and Operation teams to ensure operational readiness.
• Communicate effectively at multiple levels within the organization through written and verbal communication, both formal and informal.
• Drive global release cadence that defines the cycles, structures, and required oversight to deliver products and experiences to production.
• Define and publish key metrics that demonstrate the effectiveness of releases as well as areas of improvement for the Release management framework.
• Partner closely and continually with product, program, quality, engineering, support, and release teams to align on scope, release cadence, delivery and support requirements.
• Partner with the business and IT stakeholders to drive release scheduling decisions.
• Provide status reports to key internal/external stakeholders.
• Manage go/no-go, checkpoint, and retrospective meetings with release stakeholders.
• Participate in Capability Stand Ups and PI Planning sessions to determine and plan for upcoming release scope.
• Identify and drive retrospective items to & Skills Fitment :
• 5 to 7 Years of experience as a release manager.
• Bachelors degree in technology, business, engineering, or a related field; 2+ additional years of professional experience in lieu of a degree.
• A deep understanding and practical application of standard release process(s), agile methodologies, and technical capabilities (including agile - lean, continuous delivery, SAFe, ITIL).
• Experience working with teams development and deployment automation tools in the software development and deployment lifecycle.
• Strong relationship-building skills and experience working closely with leaders and cross-functional partners to deliver key strategic initiatives.
• Strong interpersonal skills with the ability to motivate and influence others, negotiate during situational conflict, and establish the best forward path in the face of competing points of view.
• Ability to deal with ambiguity and work in a dynamic, results-oriented matrixed with tools such as JIRA, Confluence, ServiceNow :
• Functional expertise in driving change and delivering high quality results.
• Demonstrable experience operating in a complex, federated global organization with a geographically dispersed team.
• Experience at developing risk management and contingency plans for production changes.
• Successful track record of applying operational readiness techniques to complex feature implementations.
• Successful track record of partnership across organizations to build trust and achieve shared goals.
• Good communications and presentation skills. Able to communicate sophisticated and technical issues effectively and concisely to leadership.
• High professional standards and expectations for self and others.
• Professional stature and gravitas to collaborate with and influence team members with credibility and confidence.