A Relationship Manager's job description generally focuses on building and maintaining strong client relationships, addressing client needs, identifying business opportunities, and driving business growth. They act as a primary point of contact for clients, ensuring satisfaction and retention through personalized service and support. Key Responsibilities: Building and Maintaining Relationships: This involves proactively communicating with clients, understanding their needs and preferences, and fostering long-term partnerships. Addressing Client Inquiries and Issues: Relationship Managers are responsible for promptly responding to client inquiries, resolving issues, and providing personalized support. Identifying and Pursuing Business Opportunities: This includes cross-selling and upselling existing products or services, as well as identifying new business prospects. Ensuring Client Satisfaction: Relationship Managers focus on delivering exceptional customer service and ensuring clients are happy with the products or services they receive. Collaborating with Internal Teams: Relationship Managers work closely with sales, marketing, and other internal teams to align efforts and achieve business goals. Monitoring and Reporting on Performance: They track key performance indicators (KPIs) related to client satisfaction, retention, and business growth.

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1.0 - 31.0 yrs

INR 0 - 0 Lacs

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