2 Reimbursement Mechanisms Jobs

Represent our clients on various projects by performing data entry and case processing of forms. Manage daily activities related to patient and healthcare provider support requests through different communication channels such as Fax, Chat, and Email. Conduct intake of cases and accurately capture all relevant information in the Case Management system. Ensure that all support requests are properly logged in the system and directed to the appropriate next step using decision tools and reference guides. Guarantee timely and precise processing of requests by reviewing source documentation. Escalate complex cases when necessary. Uphold high-quality standards for all client programs, complying with program requirements and guidelines. Precisely transcribe and document information from forms into client databases. Reporting to the Call Center Supervisor and Operations Manager. Key Objectives: - Maintain exceptional quality standards for all client programs and adhere to program guidelines. - Accurately transcribe and enter data required by individual programs into specific databases. - Adhere to company policies and Standard Operating Procedures. - Demonstrate flexibility within the department to optimize utilization. - Showcase highly effective transcription and data entry skills meeting or exceeding productivity expectations. - Ensure patient privacy and confidentiality according to the guidelines of the Health Insurance Portability and Accountability Act (HIPAA). Job Holder Specification: - Excellent English verbal, written, and listening communication skills are essential. - Bachelor's degree (Preferred final year pharmacy/biotech/physiotherapy graduates) or equivalent work experience. - Knowledge of reimbursement mechanisms for medical and pharmacy benefits, patient access processes, and patient assistance programs is preferred. - Proficient in reviewing intake documents thoroughly and entering information in databases with minimal errors. - Proficiency in Word and Excel. - Strong analytical thinking, problem-solving, and decision-making abilities. - Ability to multitask and manage multiple projects simultaneously with excellent time management skills. Location: The job holder must be based in Gurgaon. Values: Partnership: Building trust through delivering promises and working in partnership with clients and colleagues. Customer Focus: Upholding responsibilities for internal and external customers, demonstrating high ethical standards and honesty in dealings. Teamwork: Working effectively in diverse teams, valuing different perspectives and experiences. Ingenuity: Committed to solving problems and innovative thinking. Quality: Setting high standards, developing capabilities, and delivering quality services. Energy: Achieving goals with passion, engaging, listening, and working together. Expertise: Leveraging knowledge and skills to deliver excellence and enhance client experience. Our company is committed to creating a diverse, inclusive, and authentic workplace. If you are enthusiastic about the role but do not meet every qualification, we encourage you to apply as you may be the right fit.,

Represent our clients on various projects by performing data entry and case processing of forms. Manage day-to-day activities related to patient and healthcare provider support requests and deliverables through multiple communication channels such as fax, chat, and email. Conduct intake of cases and accurately capture all relevant information in the Case Management system. Ensure all support requests are documented within the Case Management system and directed to the appropriate next step using decision tools and reference guides. Guarantee timely and precise processing of requests by reviewing source documentation. Escalate complex cases when necessary. Maintain high-quality standards for all client programs and comply with program requirements and guidelines. Accurately transcribe and document information received via forms into client databases. Reporting to the Call Center Supervisor and Operations Manager, you will be responsible for maintaining excellent quality standards for all client programs and accurately transcribing and entering data required by individual programs into specific databases. Adhere to all company policies and Standard Operating Procedures. Exhibit flexibility within the department to maximize efficiency. Demonstrate proficient transcription and data entry skills, meeting or exceeding productivity expectations. Ensure patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA). The ideal candidate should possess excellent English verbal, written, and listening communication skills. A Bachelor's degree is preferred, or equivalent work-related experience, especially for final year pharmacy, biotech, or physiotherapy graduates. Knowledge of reimbursement mechanisms for medical and pharmacy benefits, patient access processes, and patient assistance programs is advantageous. Proficiency in reviewing intake documents thoroughly and entering information in databases with minimal errors is required. Proficiency with Word and Excel is essential. Strong analytical thinking, problem-solving, and decision-making skills are necessary. Ability to multitask and manage multiple projects simultaneously with excellent time management skills is a must. Location: The job requires the candidate to be based in Gurgaon. Our values at Ashfield highlight the importance of Partnership, Customer Focus, Teamwork, Ingenuity, Quality, Energy, Expertise, and Accountability. We believe in building relationships based on trust, integrity, and transparency. Upholding responsibilities and obligations for internal and external customers, maintaining high ethical standards, and putting the customer first are key aspects of our values. We encourage teamwork, valuing diverse perspectives and experiences, and fostering excellent interpersonal and communication skills. We are committed to problem-solving through resourceful thinking, innovation, and creativity. Quality is at the core of everything we do, striving for excellence and continuous improvement in all aspects of work. At Ashfield, we are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but do not meet every job requirement, we encourage you to apply anyway. We believe that you may be the right fit for this role or others within our organization.,