Job Requirements
About the Role
Regional Head – Business Banking
Key ResponsibilitiesPrimary Responsibilities
- Develop and execute regional strategies to achieve growth, revenue, and profitability targets.
- Align regional goals with the organization’s overall objectives through collaboration with senior leadership.
- Identify market opportunities and trends to expand the business banking portfolio.
- Lead and manage teams including Relationship Managers, Portfolio Managers, Cluster Heads, and support staff.
- Set performance goals, monitor progress, and provide regular feedback and coaching.
- Drive acquisition of new business banking clients and deepen relationships through the branch channel.
- Oversee the development of customized financial solutions for small and medium-sized enterprises.
- Monitor key performance metrics including profitability, book growth, fee income, and credit quality.
- Collaborate with collections teams to reduce net credit loss and delinquency rates.
- Ensure compliance with regulatory requirements, internal policies, and risk management standards.
- Manage credit, operational, and market risks within the region.
- Conduct periodic reviews and audits to maintain a strong control environment.
- Foster a customer-centric culture and ensure high-quality service delivery.
- Address client escalations and ensure timely resolution of issues.
Secondary Responsibilities
- Drive talent acquisition, training, and succession planning to build a high-performing team.
- Build and nurture relationships with key clients, business partners, and stakeholders.
- Promote digital enablement and automation to enhance customer experience and operational efficiency.
Managerial & Leadership Responsibilities
- Mentor and coach senior team members to instill values of customer centricity, innovation, compliance, and integrity.
- Create an environment that supports digital transformation and holistic customer servicing.
- Attract and retain top-tier talent to support the bank’s rapid growth.
- Champion the use of data analytics to enhance marketing and customer engagement strategies.
What We Are Looking ForEducation
Graduation
: Any discipline (Full-Time)Postgraduation
: MBA in Finance (Preferred)
Experience
- Minimum 12 years of relevant experience in business banking or related financial services leadership roles.
Skills and Attributes
- Proven leadership and team management capabilities.
- Strategic mindset with strong business acumen.
- Deep understanding of business banking products and customer needs.
- Excellent stakeholder management and cross-functional collaboration skills.
- Strong analytical and problem-solving abilities.
- Commitment to compliance, governance, and customer excellence.
- Fluent in English with strong business communication skills.
