Job Title Front Office Executive Hotel Name Regenta Central Amritsar Job Summary We're seeking a highly skilled and customer-focused Front Office Executive to join our team at Regenta Central Amritsar. The ideal candidate will be responsible for managing the front desk, ensuring exceptional guest service, and providing a warm welcome to our guests. Key Responsibilities 1. *Guest Service*: Provide excellent customer service, respond to guest inquiries, and resolve issues promptly. 2. *Check-in/Check-out*: Manage the check-in and check-out process efficiently, ensuring accuracy and speed. 3. *Room Allocation*: Allocate rooms according to guest preferences and availability. 4. *Payment Handling*: Handle guest payments, process transactions, and manage billing. 5. *Communication*: Communicate effectively with guests, staff, and management to ensure seamless service delivery. 6. *Problem-solving*: Resolve guest complaints and issues in a professional and courteous manner. Requirements 1. *Education*: Diploma or degree in Hospitality Management or related field. 2. *Experience*: Prior experience in front office operations or customer service. 3. *Skills*: 1. Excellent communication and interpersonal skills. 2. Ability to work in a fast-paced environment. 3. Strong problem-solving and analytical skills. 4. Proficiency in hotel management software. What We Offer 1. *Competitive Salary*: Attractive salary package. 2. *Growth Opportunities*: Opportunities for career growth and development. 3. *Training*: Comprehensive training programs to enhance skills. Job Types: Full-time, Permanent Pay: From ₹14,000.00 per month Benefits: Food provided Provident Fund Work Location: In person
Job Title Front Office Executive Hotel Name Regenta Central Amritsar Job Summary We're seeking a highly skilled and customer-focused Front Office Executive to join our team at Regenta Central Amritsar. The ideal candidate will be responsible for managing the front desk, ensuring exceptional guest service, and providing a warm welcome to our guests. Key Responsibilities 1. *Guest Service*: Provide excellent customer service, respond to guest inquiries, and resolve issues promptly. 2. *Check-in/Check-out*: Manage the check-in and check-out process efficiently, ensuring accuracy and speed. 3. *Room Allocation*: Allocate rooms according to guest preferences and availability. 4. *Payment Handling*: Handle guest payments, process transactions, and manage billing. 5. *Communication*: Communicate effectively with guests, staff, and management to ensure seamless service delivery. 6. *Problem-solving*: Resolve guest complaints and issues in a professional and courteous manner. Requirements 1. *Education*: Diploma or degree in Hospitality Management or related field. 2. *Experience*: Prior experience in front office operations or customer service. 3. *Skills*: 1. Excellent communication and interpersonal skills. 2. Ability to work in a fast-paced environment. 3. Strong problem-solving and analytical skills. 4. Proficiency in hotel management software. What We Offer 1. *Competitive Salary*: Attractive salary package. 2. *Growth Opportunities*: Opportunities for career growth and development. 3. *Training*: Comprehensive training programs to enhance skills. Job Types: Full-time, Permanent Pay: From ₹14,000.00 per month Benefits: Food provided Provident Fund Work Location: In person