Job title: Marketing Automation & CRM Operations Manager Function: Marketing Team Salary: INR1000000-1300000 Location: India (remote) Overview This role is responsible for managing and optimising lead management, customer journeys, and performance reporting. The post holder will be responsible for the configuration, integration, and optimisation of Microsoft Dynamics 365 CRM and Click Dimensions, ensuring both systems meet business requirements and deliver measurable marketing impact Working closely with marketing, sales, and insights teams, the Marketing Automation Manager will design automated nurture journeys, improve CRM processes, and connect reporting across multiple data sources using Looker Studio and Power BI. The role also involves maintaining and configuring integrations between platforms such as Zapier, WhatsApp Business, and advertising channels, ensuring data accuracy and campaign visibility across online and offline sources. On occasion, the holder will be expected to be a business lead on joint projects with the Technology team, especially in terms of providing business requirements for system development. This position bridges marketing, data, and technology ensuring every prospect and customer interaction is seamless, insight-driven, and contributes to business growth. Key Responsibilities Design, implement, and maintain automated marketing journeys in ClickDimensions, including email campaigns, lead scoring, event triggers, and nurture workflows Oversee the day-to-day management and optimisation of commercial pipeline processes on the CRM (lead capture, qualification inputs, campaign attribution) ensuring data integrity, efficient lead tracking, and smooth integration with other systems Map and manage end-to-end customer journeys, from enquiry through to conversion and retention Design and implement operational CRM strategies that enhance engagement, conversion, and overall customer experience Collaborate with sales and marketing teams to streamline lead qualification, follow-up, and reporting processes Manage and maintain integrations with tools such as ClickDimensions, Zapier, and WhatsApp Business, ensuring consistent and reliable data flow Configure and maintain workflows, automations, dashboards, and custom fields within Dynamics to support operational needs.[PS3] Build/maintain marketing dashboards and request schema changes via change control Manage audience segmentation and personalisation to deliver relevant and timely communications across email, SMS, and WhatsApp Business Work with the creative and content teams to produce engaging and effective campaign templates Conduct A/B testing and analyse engagement metrics to continuously optimise campaigns Ensure seamless integration and data synchronisation between ClickDimensions and Microsoft Dynamics Build and maintain dashboards in Looker Studio and Power BI, integrating CRM data with online and offline advertising performance Connect and visualise data from multiple sources, including Microsoft Dynamics, ClickDimensions, and advertising platforms (e.g. Google Ads, Meta, LinkedIn) Monitor campaign performance, conversion rates, and lead source attribution to provide actionable insights Support the marketing and leadership teams with regular performance reports and recommendations Identify opportunities to enhance data connections and streamline marketing reporting processes Stay informed on new features, tools, and automation best practices to continuously improve performance Deliver training and support to team members on CRM and marketing automation tools Main POC for marketing-tool issues (ClickDimensions, forms, Zapier); escalate CRM platform issues to the CRM Product/Power Platform team Maintain compliance with GDPR and internal data management policies Skills And Experience Essential: Proven experience using Dynamics 365 for marketing operations, writing requirements for automation/integrations, and collaborating with delivery teams Hands-on experience using Click Dimensions for marketing automation and lead nurturing Strong understanding of CRM data structures and automation processes Experience connecting data sources and building reports in Looker Studio and/or Power BI Experience using Zapier or similar RPA tools to connect marketing and CRM systems Familiarity with WhatsApp Business for customer communication and automation Analytical mindset with the ability to interpret data and deliver actionable insights Excellent communication, documentation, and project management skills Strong understanding of GDPR and marketing data compliance Desirable: Experience with campaign attribution, UTM tracking, or paid media reporting Exposure to both online and offline marketing data environments Experience working in a fast-paced, data-driven marketing or digital team Managing and optimising the marketing use of Microsoft Dynamics 365 and ClickDimensions, designing journeys, improving lead handling, and connecting campaign data, in partnership with the CRM Product/Power Platform team. Oversee the marketing processes within Microsoft Dynamics 365 (lead capture, qualification inputs, campaign attribution). Define requirements for automations and data; CRM team builds & releases in Power Automate. Build/maintain marketing dashboards and request schema changes via change control. Compliance Statement Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role. Powered by JazzHR 64FaArERCz
Job title: Marketing Automation & CRM Operations Manager Function: Marketing Team Salary: INR1000000-1300000 Location: India (remote) Overview This role is responsible for managing and optimising lead management, customer journeys, and performance reporting. The post holder will be responsible for the configuration, integration, and optimisation of Microsoft Dynamics 365 CRM and Click Dimensions, ensuring both systems meet business requirements and deliver measurable marketing impact Working closely with marketing, sales, and insights teams, the Marketing Automation Manager will design automated nurture journeys, improve CRM processes, and connect reporting across multiple data sources using Looker Studio and Power BI. The role also involves maintaining and configuring integrations between platforms such as Zapier, WhatsApp Business, and advertising channels, ensuring data accuracy and campaign visibility across online and offline sources. On occasion, the holder will be expected to be a business lead on joint projects with the Technology team, especially in terms of providing business requirements for system development. This position bridges marketing, data, and technology ensuring every prospect and customer interaction is seamless, insight-driven, and contributes to business growth. Key Responsibilities Design, implement, and maintain automated marketing journeys in ClickDimensions, including email campaigns, lead scoring, event triggers, and nurture workflows Oversee the day-to-day management and optimisation of commercial pipeline processes on the CRM (lead capture, qualification inputs, campaign attribution) ensuring data integrity, efficient lead tracking, and smooth integration with other systems Map and manage end-to-end customer journeys, from enquiry through to conversion and retention Design and implement operational CRM strategies that enhance engagement, conversion, and overall customer experience Collaborate with sales and marketing teams to streamline lead qualification, follow-up, and reporting processes Manage and maintain integrations with tools such as ClickDimensions, Zapier, and WhatsApp Business, ensuring consistent and reliable data flow Configure and maintain workflows, automations, dashboards, and custom fields within Dynamics to support operational needs.[PS3] Build/maintain marketing dashboards and request schema changes via change control Manage audience segmentation and personalisation to deliver relevant and timely communications across email, SMS, and WhatsApp Business Work with the creative and content teams to produce engaging and effective campaign templates Conduct A/B testing and analyse engagement metrics to continuously optimise campaigns Ensure seamless integration and data synchronisation between ClickDimensions and Microsoft Dynamics Build and maintain dashboards in Looker Studio and Power BI, integrating CRM data with online and offline advertising performance Connect and visualise data from multiple sources, including Microsoft Dynamics, ClickDimensions, and advertising platforms (e.g. Google Ads, Meta, LinkedIn) Monitor campaign performance, conversion rates, and lead source attribution to provide actionable insights Support the marketing and leadership teams with regular performance reports and recommendations Identify opportunities to enhance data connections and streamline marketing reporting processes Stay informed on new features, tools, and automation best practices to continuously improve performance Deliver training and support to team members on CRM and marketing automation tools Main POC for marketing-tool issues (ClickDimensions, forms, Zapier); escalate CRM platform issues to the CRM Product/Power Platform team Maintain compliance with GDPR and internal data management policies Skills And Experience Essential: Proven experience using Dynamics 365 for marketing operations, writing requirements for automation/integrations, and collaborating with delivery teams Hands-on experience using Click Dimensions for marketing automation and lead nurturing Strong understanding of CRM data structures and automation processes Experience connecting data sources and building reports in Looker Studio and/or Power BI Experience using Zapier or similar RPA tools to connect marketing and CRM systems Familiarity with WhatsApp Business for customer communication and automation Analytical mindset with the ability to interpret data and deliver actionable insights Excellent communication, documentation, and project management skills Strong understanding of GDPR and marketing data compliance Desirable: Experience with campaign attribution, UTM tracking, or paid media reporting Exposure to both online and offline marketing data environments Experience working in a fast-paced, data-driven marketing or digital team Managing and optimising the marketing use of Microsoft Dynamics 365 and ClickDimensions, designing journeys, improving lead handling, and connecting campaign data, in partnership with the CRM Product/Power Platform team. Oversee the marketing processes within Microsoft Dynamics 365 (lead capture, qualification inputs, campaign attribution). Define requirements for automations and data; CRM team builds & releases in Power Automate. Build/maintain marketing dashboards and request schema changes via change control. Compliance Statement Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual's skills, qualifications, and experience relevant to the role. Powered by JazzHR 64FaArERCz
Role: Head of Programme Full-Time Location: On Campus (Mumbai) We are seeking an experienced and motivated Programme Lead to oversee academic delivery, support staff and students, and ensure high-quality teaching across our programmes in Mumbai. This is a face-to-face leadership role requiring strong academic expertise, excellent communication skills, and a commitment to an outstanding student experience. Key Responsibilities Lead and coordinate the delivery of assigned programmes and modules, ensuring academic quality and consistency Support and supervise lecturers and associate staff, ensuring high standards of teaching, assessment, and student engagement Oversee curriculum delivery, update teaching materials, and ensure compliance with programme specifications Manage assessment processes, including setting, moderating, verifying, and ensuring timely feedback Monitor student performance, engagement, and progression, addressing concerns and signposting support where appropriate Contribute to quality assurance, including programme evaluations, accreditation activities, and continuous improvement initiatives Engage in scholarship to maintain subject expertise and support teaching innovation Coordinate academic operations, including timetabling, programme committee activities, placements, and external academic events Support student recruitment, academic interviews, and promotional activities Essential Requirements Master’s degree in a relevant discipline Strong experience in higher education teaching, curriculum delivery, and quality assurance Demonstrated academic leadership or coordination experience Excellent communication, organisational, and interpersonal skills Ability to manage competing priorities and lead teams effectively High digital capability, including use of VLEs and technology-enhanced learning tools Commitment to student success, professional development, and institutional values Ability to work flexibly, including occasional evenings or weekends Desirable PhD (or working towards) Experience with research, enterprise, or external partnerships Membership of relevant professional bodies Experience leading quality enhancement initiatives Additional Information This is a fully on-campus position based in Mumbai, with some travel across sites as needed. A commitment to widening participation, academic excellence, and continuous improvement is essential. Compliance Statement Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role. Powered by JazzHR GD74WchHw4
Role: Lecturer in Business Full-Time Location: On Campus (Mumbai) We are seeking a committed and engaging Lecturer to join our team in Mumbai. This face-to-face role involves delivering high-quality teaching, supporting students in their academic journey, and contributing to programme development and quality enhancement. Key Responsibilities Deliver lectures, seminars, and tutorials in line with module specifications Develop and update teaching materials and maintain digital learning resources Set, mark, and moderate assessments, providing timely and constructive feedback Act as a Personal Academic Tutor, offering group and one-to-one academic support Monitor student engagement, progression, and wellbeing, referring to support services when needed Contribute to quality assurance processes, including unit evaluations and programme reviews Engage in scholarship to maintain subject expertise Coordinate with colleagues and support teaching delivery as needed Essential Requirements Master’s degree in a relevant subject Experience in higher education teaching and curriculum delivery Strong digital capability and experience with technology-enhanced learning Excellent communication, organisational, and interpersonal skills Ability to work flexibly, manage competing priorities, and support student success Commitment to continuous improvement, professional development, and institutional values Desirable PhD or willingness to work towards one Experience in research, quality assurance, or academic leadership Membership of relevant professional bodies Additional Information This is a fully on-campus teaching role based in Mumbai. Some evening or weekend teaching may be required. Candidates must be willing to work across college sites when needed. Compliance Statement Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role. Powered by JazzHR 4cIKwbDJrm
Role: Lecturer in Computing Full-Time Location: On Campus (Mumbai) We are seeking a committed and engaging Lecturer to join our team in Mumbai. This face-to-face role involves delivering high-quality teaching, supporting students in their academic journey, and contributing to programme development and quality enhancement. Key Responsibilities Deliver lectures, seminars, and tutorials in line with module specifications Develop and update teaching materials and maintain digital learning resources Set, mark, and moderate assessments, providing timely and constructive feedback Act as a Personal Academic Tutor, offering group and one-to-one academic support Monitor student engagement, progression, and wellbeing, referring to support services when needed Contribute to quality assurance processes, including unit evaluations and programme reviews Engage in scholarship to maintain subject expertise Coordinate with colleagues and support teaching delivery as needed Essential Requirements Master’s degree in a relevant subject Experience in higher education teaching and curriculum delivery Strong digital capability and experience with technology-enhanced learning Excellent communication, organisational, and interpersonal skills Ability to work flexibly, manage competing priorities, and support student success Commitment to continuous improvement, professional development, and institutional values Desirable PhD or willingness to work towards one Experience in research, quality assurance, or academic leadership Membership of relevant professional bodies Additional Information This is a fully on-campus teaching role based in Mumbai. Some evening or weekend teaching may be required. Candidates must be willing to work across college sites when needed. Compliance Statement Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role. Powered by JazzHR Qzn6ZV0JyW
Role: Business Development Executive – Education Industry Location: Powai, Mumbai (Work from Office) Salary: ₹50,000–₹75,000 per month Experience: 3–5 years We are looking for a Business Development Executive with experience in the education sector, preferably in overseas admissions or international student recruitment. The role involves managing the full admissions cycle, counselling students, developing recruitment strategies, and building partnerships with schools, colleges, and agencies. Candidates should have strong communication skills, experience with CRM tools, and the ability to meet enrolment targets. Key Responsibilities: Develop and execute admission strategies to achieve enrolment targets in alignment with institutional goals Oversee the end-to-end admissions process, ensuring a seamless experience from inquiry to enrolment Counsel prospective students and parents, providing insights into academic programs, eligibility, and career prospects, with a focus on international admissions Build strong relationships with schools, colleges, educational consultants, and international recruitment agencies to drive student applications Conduct information sessions, open houses, and campus tours to enhance engagement Work closely with marketing and outreach teams to optimize lead generation and conversion Utilize CRM and admission management systems to track applications and generate performance reports Stay updated on global education trends, visa policies, and international admission requirements Handle admission-related inquiries, grievances, and escalations, ensuring a positive applicant experience Lead and mentor a team of admission counsellors, providing training and performance oversight Requirements: Bachelor’s/Master’s degree 5–8 years in admissions or student recruitment Strong knowledge of international admissions and visa processes Excellent counselling, relationship-building, and organisational skills Location: Powai, Mumbai (onsite only) Compliance Statement Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role. Powered by JazzHR v0X2owqgM2
Role: Lecturer in Computing Full-Time Location: On Campus (Mumbai) We are seeking a committed and engaging Lecturer to join our team in Mumbai. This face-to-face role involves delivering high-quality teaching, supporting students in their academic journey, and contributing to programme development and quality enhancement. Key Responsibilities Deliver lectures, seminars, and tutorials in line with module specifications Develop and update teaching materials and maintain digital learning resources Set, mark, and moderate assessments, providing timely and constructive feedback Act as a Personal Academic Tutor, offering group and one-to-one academic support Monitor student engagement, progression, and wellbeing, referring to support services when needed Contribute to quality assurance processes, including unit evaluations and programme reviews Engage in scholarship to maintain subject expertise Coordinate with colleagues and support teaching delivery as needed Essential Requirements Master's degree in a relevant subject Experience in higher education teaching and curriculum delivery Strong digital capability and experience with technology-enhanced learning Excellent communication, organisational, and interpersonal skills Ability to work flexibly, manage competing priorities, and support student success Commitment to continuous improvement, professional development, and institutional values Desirable PhD or willingness to work towards one Experience in research, quality assurance, or academic leadership Membership of relevant professional bodies Additional Information This is a fully on-campus teaching role based in Mumbai. Some evening or weekend teaching may be required. Candidates must be willing to work across college sites when needed. Compliance Statement Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual's skills, qualifications, and experience relevant to the role. Powered by JazzHR Qzn6ZV0JyW
As a Lecturer in Computing at our Mumbai campus, you will play a crucial role in delivering high-quality teaching, supporting students academically, and contributing to program development and enhancement. Your responsibilities will include: - Delivering lectures, seminars, and tutorials according to module specifications - Developing and updating teaching materials while maintaining digital learning resources - Setting, marking, and moderating assessments with timely and constructive feedback - Acting as a Personal Academic Tutor, providing group and one-to-one academic support - Monitoring student engagement, progression, and wellbeing, and referring to support services when necessary - Contributing to quality assurance processes through unit evaluations and program reviews - Engaging in scholarship activities to uphold subject expertise - Coordinating with colleagues and supporting teaching delivery as required To excel in this role, you must meet the following essential requirements: - Hold a Masters degree in a relevant subject - Possess experience in higher education teaching and curriculum delivery - Demonstrate strong digital capability and experience with technology-enhanced learning - Exhibit excellent communication, organizational, and interpersonal skills - Show the ability to work flexibly, manage competing priorities, and support student success - Have a commitment to continuous improvement, professional development, and institutional values Desirable qualifications and experiences include: - A PhD or willingness to work towards one - Background in research, quality assurance, or academic leadership - Membership of relevant professional bodies Please note that this is a fully on-campus teaching position in Mumbai, and some evening or weekend teaching may be required. Candidates should be prepared to work across college sites when necessary. The successful applicant will undergo pre-employment checks, including criminal records verification, references, ID and Right to Work confirmation, and education verification. We are dedicated to fostering diversity and inclusion and base employment selection solely on an individual's skills, qualifications, and relevant experience.,
Role: HR Systems Assistant Location: Mumbai India (Remote) Salary: Up to 5,00,000 INR per annum Overall purpose We are looking for a strong HR Systems assistant who has good understanding of HR processes and is interested in HR systems. This is an exciting time to the Regent Group with significant growth plans. The postholder will assist the HR Systems team with the global rollout of the HR system (iTrent HR) across the different entities of Regent Group, including the maintenance and continuous development of the HRIS. The postholder will assist with providing comprehensive support and system administration, whilst maintaining excellent levels of customer service to users across the organisation. Responsibilities: Input and maintain data within the HR system, ensuring accuracy, integrity and compliance through regular checks and reconciliations To assist with the administration and maintenance of the iTrent HR system, including system security, function and data access and user profiles To assist with the inputting of new starters onto iTrent, including managing employee data on the system and making an employee a leaver on iTrent To assist with updating iTrent with changes to reporting lines and organisational structures. To assist with producing standard iTrent reports as required for the HR and Finance teams To assist with answering, investigating, and resolving systems related queries, issues, and errors. To assist with HRIS project work To carry out any other duties commensurate with the general level and scope of the post as may be required by your line manager To undertake appropriate learning and development as identified through regular appraisals and reviews Essential Requirements: Good understanding of HR process, and experience of working with a HR software system Ability to work in a pressurised and fast-paced environment, dealing with a range of tasks simultaneously, including a high volume of data entry Excellent planning and organisational skills Strong written and verbal communication skills and an excellent team player Good working knowledge of Microsoft Office, specifically Word, Excel, and Outlook Experience of using a reporting tool Compliance Statement Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role. Powered by JazzHR AHBg1Aml2f