Red Hat is the world’s leading provider of enterprise open source solutions, using a community-powered approach to deliver high-performing Linux, hybrid cloud, edge, and Kubernetes technologies. We hire creative, passionate people who are ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.
Delhi, Delhi, India
Not disclosed
Remote
Full Time
About The Job: Red Hat's Services team is seeking an experienced and highly skilled support engineer or systems administrator with an overall 3-5 years of experience, to join us as Technical Account Manager for our enterprise customers covering Middleware and Red Hat OpenShift Container Platform. In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete Red Hat portfolio of products. As a Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, R&D, Product Management, Global Support, Sales & Services teams to debug, test, and resolve issues. What Will You Do: Perform technical reviews & share knowledge to proactively identify & prevent issues Understand your customers' technical infrastructures, hardware, processes, and offerings Perform initial or secondary investigations and respond to online and phone support requests Deliver key portfolio updates and assist customers with upgrades Manage customer cases and maintain clear and concise case documentation Create customer engagement plans & keep documentation on customer environments updated Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings Engage with Red Hat's field teams, customers to ensure a positive Red Hat product & technology experience and a successful outcome resulting in long-term success Communicate how specific Red Hat product road-map align to customer use cases Capture Red Hat product capabilities and identify gaps as related to customer use cases through a closed-loop process for each step of the engagement life cycle Engage with Red Hat's product engineering teams to help develop solution patterns based on customer engagements and personal experience that guide platform adoption Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a subject matter expert (SME) and mentor for specific technical and process areas Travel to visit customers, partners, conferences, and other events as needed. What Will You Do: Bachelor's degree in science or a technical field; engineering or computer science Competent reading and writing skills in English Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support Upstream involvement in open source projects is a plus Indian citizenship or authorization to work in India Middleware Java coding skills and solid understanding of JEE platform, Java Programming APIs Hands-on experience with Java application platform and JBoss, WebSphere, and WebLogic Integration Experience working with Red Hat 3Scale API Management, SSO Runtimes Experience working with microservices development using Spring Boot and developing cloud-native applications RHOCP Experience in Red Hat OpenShift Container Platform (RHOCP) or Kubernetes or Dockers cluster management Understanding of RHOCP Architecture & different types of RHOCP installations Experience in RHOCP Troubleshooting and data/logs collection Strong working knowledge of Prometheus, Grafana, Gitops ArgoCD , ACS , ACM will be considered a plus About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less
India
Not disclosed
Remote
Full Time
The Red Hat Commercial Sales team is looking for an Corporate Account Executive to join us in Chennai . In this role, you will retain and grow sales with commercial accounts in Chennai, helping our strategic customers make business and IT transformations using Red Hat’s services and solutions. As an Corporate Account Executive, you will gain an understanding of the customer processes, needs, and challenges while promoting the value of Red Hat’s solutions and how they can deliver value to the customer. What You Will Do Translate Red Hat’s sales strategy into a relevant account-level strategy for each customer Deliver on the account strategy to increase performance and customer success in key accounts, retaining and growing bookings through strategic account planning Apply knowledge of use cases and Red Hat’s strategic offering value proposition to identify and deliver opportunities to increase upsell, cross-sell, and renewals across the Red Hat portfolio while increasing presence within accounts Coordinate solutions architects, specialist teams, Customer Success team, and industry experts to align Red Hat’s use cases to customer needs, guiding end-to-end sales to develop solutions that deliver business value Coordinate support from specialist solutions architects, sales solutions specialists, and industry experts to guide end-to-end sales and deliver customer value Cultivate relationships across customer organizations to position Red Hat as a key partner to their business Collaborate with the Customer Success team to co-develop success and growth plans, understanding how the customer derives value from Red Hat’s solutions to support expansion and retention and ensure that Red Hat meets or exceeds the customer success criteria Engage partners, where appropriate, to strengthen Red Hat’s customer value proposition What You Will Bring Excellent leadership and communication skills with the ability to engage a diverse set of stakeholders in a matrixed organization and increase accountability within the account team Strategic orientation and value engineering skills to position and sell solutions to meet the customer needs and build business cases around return on investment (ROI) and total cost of ownership (TCO) Solid understanding of customer business, industry trends, competitive landscape, and Red Hat differentiators and value proposition Experience working with clients within Logistics vertical Experience addressing international or global accounts and engaging with teams outside of Germany Ability to articulate the hybrid cloud story, the value of Red Hat’s solutions, and Red Hat’s differentiation in one-on-ones with key customer stakeholders Ability to cultivate long-term relationships and develop internal advocates across the customer organization, including IT and related business teams and roles Proven experience selling complex IT solutions to large organizations within the region and to multiple decision makers Willingness to travel across the region as needed Excellent communication skills in English About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less
India
Not disclosed
Remote
Full Time
The Red Hat Technology Sales team is looking for an AI Platform Sales Specialist (SSP) to join our team in India. This position is a highly technical sales support role that will ensure successful Go-To-Market (GTM) execution for Red Hat AI Strategy across India Market. This role requires a deep understanding of the importance of delivering productive outcomes using the Red Hat AI Portfolio, enabling direct sales account team peers and partners to do the same with customers. The ideal candidate will have a background leading development teams in delivering applications to production, consulting, and/or driving sales of both generative and predictive AI technologies. This role requires both customer-facing, front line developers to CxO, and evangelism conversations. Much of this role requires consulting on the GTM with Products and Engineering and mentoring in the execution of winning sales plays in partnership with Cloud Service Providers, SIs, and 3rd party ISVs. What Will You Do Consult on and enable successful execution of Data Science AI/ML and Generative AI solutions in assigned geo, focusing on Red Hat AI GTM. Educate customers and stakeholders on the value of Red Hat's Data Science AI/ML and Generative AI offerings, highlighting their applications and benefits. Lead and enable on hyper-competitive sales situations for the Data Science AI/ML and Generative AI portfolio, leveraging expertise in Predictive Analytics and Generative AI development practices. Serve as a geo-level bi-directional conduit of GTM for Red Hat AI between sales, products, engineering, marketing, enablement, and customer success, ensuring seamless communication and collaboration. Work closely with Red Hat AI product teams, providing feedback and identifying gaps in the offering to drive continuous improvement. Build lasting relationships with cloud providers and other 3rd parties for joint GTM, focusing on Data Science AI/ML and Generative AI solutions. Interface with regional sales leadership for account planning and GTM, ensuring alignment and effective execution of Red Hat AI sales strategies. What Will You Bring 8+ years of Data Science and/or AI/ML application development practices and architectures. Subject matter expert in Data Science and Data Engineering concepts, Predictive Analytics, and/or Generative AI development practices Working knowledge of full stack AI development and deployment tools, including Feature Stores, Vector Databases, Embedding Models, ETL tooling, and modern programming languages/frameworks Experience with Kubernetes ecosystem, including competing technologies, and Cloud Service Providers with established account relationships Understanding of DevOps, agile, and similar concepts Working knowledge of full stack application development and deployment tools, including those of build, deployment, project management, automation, source code management, testing, quality/security, monitoring [APM], and configuration of the same, to deliver applications to production Executive presence with public speaking skills Expert Practitioner of the Challenger Sales Model Entrepreneurial mindset Preferred Qualifications Computer Science or other technical degree with an MBA, emphasizing a strong foundation in technical and business acumen. Previous experience as a sales engineer, technical sales, or similar role, highlighting expertise in driving sales and technical conversations in the Data Science AI/ML and Generative AI space. Experience working with cloud providers and other 3rd parties for joint GTM, leveraging relationships to drive indirect sales and co-selling opportunities. Background in leading development teams in delivering applications to production, consulting, and/or driving sales of Red Hat AI solutions, demonstrating a deep understanding of customer challenges and the ability to propose credible solutions. Strong relationships with Cloud Service Provider account teams, executives, and industry partners, with the ability to grow and maintain these relationships to drive co-selling and indirect sales opportunities. Technical and/or Sales role experience working directly for hyperscalers or in partner ecosystem About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
Remote
Full Time
The future of open source AI starts with you. At Red Hat, we’re looking for engineers who want to become an integral part of democratizing Al technology, making open source AI available and accessible to all. Al Engineering is a newly formed team where you'll have the scope and impact to make your mark and get your ideas into people's hands. Red Hat's open culture fosters collaboration and allows the best ideas to grow. You will have the opportunity to actively participate in communities like KServe, Kubeflow, and VLLM, and be part of a team that values and expects contributions from all levels. Here, you'll have freedom to innovate, and to focus on challenging, high-impact work that makes a difference. We're expanding our Quality Engineering capabilities across our AI portfolio and seeking Software Quality Engineers and Associate Software Quality Engineers across several teams: InstructLab, OpenShift AI, RHEL AI and AI Platform Core Components. In this role, you will define and implement automated test strategies and the infrastructure to support them. While core responsibilities remain consistent, each team focuses on distinct aspects of our AI technology stack. During the hiring process, we'll work together to identify the best team placement based on your background, interests, and our current needs. Successful applicants must reside in a country where Red Hat is registered to do business. What You Will Do Develop and implement quality assurance processes and testing strategies for your assigned product area Create and maintain automated test frameworks Ensure product quality through comprehensive testing methodologies Identify and track quality metrics and KPIs Collaborate with development teams to integrate testing into the development lifecycle What You Will Bring 2+ years of experience in a software quality engineering role Experience in testing applications using Go or Python Knowledge of large language models (LLMs), including their architecture, functionality, and unique testing requirements Experience in agile development, CI/CD, Jira, and Git Ability to quickly learn and use new tools and technologies Excellent written and verbal communication skills Previous experience with PyTorch or related technologies #AI-HIRING About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
Remote
Full Time
About The Job The Red Hat Software Management team is looking for a motivated Senior Software Engineer to join us in Bangalore, India. In this role, you will be part of a distributed team and will develop and maintain DNF, the package manager for RPM-based distributions. Good candidates should have an interest in Linux software development and software engineering in C++ and Python. You should also have experience or interest in the Fedora project or another Linux distribution as a user or contributor, and an understanding of how to debug application problems. https://github.com/rpm-software-management/ What will you do? Design and implement new features and fix bugs in DNF, the package manager for RPM-based distributions Participate on a scrum team and complete tasks assigned within sprint boundaries Contribute automated tests to continuous integration (CI) systems Communicate with developers, customers, and users, and collaborate with them to provide code matching their expectations Review patches and provide feedback to community-oriented enhancements and bug fixes What will you bring? Solid knowledge of C++, Python, or C, with a willingness to learn these languages further Intermediate knowledge of Linux operating systems Interest in open source software and development Experience with Git or any other source control management Solid troubleshooting skills (debugging problems in applications and libraries) Intermediate written and verbal English communication skills Followings Are Considered As Plus Involvement with the Fedora project as a user or contributor Knowledge of Fedora and/or Red Hat Enterprise Linux Any RPM or DNF eco-system related experience Experience with Bugzilla, JIRA or any other bug tracking system About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
Remote
Full Time
About The Job The Senior Technical Support Specialist – Red Hat Online Learning is responsible for managing and resolving a wide range of technical and customer service issues related to the Red Hat Online Learning system. This role involves supporting students, collaborating with global technical teams, and ensuring the quality and accessibility of cloud labs to all learners across globe. Additionally, the role includes mentoring junior associates and contributing to process improvements. What Will You Do Provide technical assistance via service requests and live chat for students using Red Hat Online Learning. Assist students with understanding course content, guided lab exercises, and troubleshooting technical issues. Serve as an escalation point for junior associates, offering guidance and resolving complex inquiries. Perform quality assurance testing on lab content produced by the Red Hat Training team. Research and resolve customer issues using a broad understanding of Red Hat systems and technologies. Create virtual training environments and provide real-time support for instructors via live chat. Maintain and create documentation for internal teams and customer-facing resources. Conduct training sessions for new hires on operational tools, processes, and troubleshooting best practices. What Will You Bring Bachelor’s degree or equivalent experience in the enterprise IT industry. Excellent written and verbal English communication skills. Strong customer service skills with prior experience in a customer-focused role. Ability to work across multiple time zones in a 24x7 environment. Proficiency in Linux command-line operations. Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE) certification. Experience with shell scripting is an advantage. Strong problem-solving skills, with the ability to assess and adapt solutions beyond standard practices. Experience in creating and maintaining technical documentation. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less
Delhi, Delhi, India
Not disclosed
Remote
Full Time
About The Job Red Hat's Services team is seeking an experienced and highly skilled support engineer or systems administrator with an overall 6-10 years of experience, to join us as Technical Account Manager for our Telco customers covering Red Hat OpenStack and Red Hat OpenShift Container Platform. In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete Red Hat portfolio of products. As a Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, R&D, Product Management, Global Support, Sales & Services teams to debug, test, and resolve issues. What Will You Do Perform technical reviews & share knowledge to proactively identify & prevent issues Understand your customers' technical infrastructures, hardware, processes, and offerings Perform initial or secondary investigations and respond to online and phone support requests Deliver key portfolio updates and assist customers with upgrades Manage customer cases and maintain clear and concise case documentation Create customer engagement plans & keep documentation on customer environments updated Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings Engage with Red Hat's field teams, customers to ensure a positive platform & cloud technology experience and a successful outcome resulting in long-term enterprise success Communicate how specific Red Hat platform & cloud solutions and our cloud road-map align to customer use cases Capture Red Hat product capabilities and identify gaps as related to customer use cases through a closed-loop process for each step of the engagement life cycle Engage with Red Hat's product engineering teams to help develop solution patterns based on customer engagements and personal experience that guide platform adoption Establish and maintain parity with Red Hat’s platform & cloud technologies strategy Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a subject matter expert (SME) and mentor for specific technical or process areas or process areas Travel to visit customers, partners, conferences, and other events as needed What Will You Bring Bachelor's degree in science or a technical field; engineering or computer science Competent reading and writing skills in English Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support Upstream involvement in open source projects is a plus RHOSP Proven & strong system administration and troubleshooting experience with Red Hat OpenStack Experience in a support, development, engineering, or quality assurance organization RHOCP Experience in Red Hat OpenShift Container Platform (RHOCP) or Kubernetes or Dockers cluster management Understanding of RHOCP Architecture & different types of RHOCP installations Experience in RHOCP Troubleshooting and data/logs collection Strong working knowledge of Prometheus and Grafana open source monitoring solutions will be considered a plus Administration experience of Red Hat OpenShift v4.x will be considered a plus About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less
Delhi, Delhi, India
Not disclosed
Remote
Full Time
Our Global Ecosystem Sales team is looking for a Partner Sales Account Manager to join us in Delhi, or Bengaluru. In this role, you will guide executive interactions, sales development and g-to-market alignment with your partners. You will need to build partnership plans which enable partner success through the development of a get-to-market and go-to-market plan. In this role, you will also need to work closely with the solution architect team to develop sustainable partner solution offerings with Red Hat technology that scale from infrastructure through cloud applications and services. The role requires a working knowledge of the SaaS business models and positioning the value of subscription services with the key partners. This individual will also be required to carry a consistent cadence with the Red Hat regions and create visibility within RH and with the partners on the partnership opportunities. What You Will Do Develop and carry out global system integrator (GSI) alliance strategy and business plan including sales, marketing, and go-to-market strategies, programs, and offerings Build and maintain executive relationships with leaders of key GSI partners; manage executive meeting frequency, i.e., quarterly business reviews (QBRs) Work with the Global SI Alliance team to understand and support the overall strategy and goals Represent Red Hat and the GSI alliances as a spokesperson subject matter expert and presenter at internal and external events Serve as an escalation point to help resolve field conflicts using network of key contacts within both companies as well as knowledge of mutual businesses Obtain critical consensus for Red Hat by positioning, educating, and marketing Red Hat's value proposition across GSI partnerships with both traditional solutions as well as emerging technologies for selected GSI platforms and offerings Lead the development and communication of the partnership performance analysis (financial performance, key metrics, and related insight) Work closely with in-country sales teams to guide collaboration and engagements with global SI teams Persuade partners to commit to joint ideas by adopting Red Hat products or building them into repeatable solutions Facilitate partner enablement on Red Hat products and their use in joint solutions Coordinate training and enablement plans for partner service delivery teams, ensure sufficient technical enablement to deliver Red Hat products successfully Catalyze Incremental Red Hat sales through go-to-market efforts and execution of joint commercial success Delivery on six key outcomes which contribute to the success metrics of this role: increased skills and scale of your partner, measurable incremental pipeline, advocacy and increased mindshare for your partners internally and externally, case studies and references, design wins and repeatable solutions, and increased commitment and impact from partner What you will bring 10+ years of experience in alliances, business development and sales, and product management Proven record of guiding virtual teams and delivering results Previous experience working with teams spread across multiple geographies and multiple business functions. Knowledge of Red Hat, Open Source, Linux, Middleware, and cloud or other software technologies (Red Hat OpenStack Platform, KVM, containers, Docker, cloud networking, etc.) Excellent written and verbal communication skills to improve collaboration across countries and between global stakeholders Good planning and analytical skills with a proven ability to apply these skills to complex situations with conflicting priorities Proven ability to partner with senior business leaders to understand requirements and deliver solutions that meet expectations Masters degree in Business Administration or Engineering is preferred About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less
Pune, Maharashtra, India
Not disclosed
Remote
Full Time
The Red Hat GSS (Global Support Services) team is seeking a Lead Technical Support Engineer to join us in Pune, India. The GSS team is Red Hat's customer-facing support organization. We provide high quality technical support to customers around the globe across all Red Hat product lines. In this role, you will manage day-to-day operational requirements, ensuring the support team is meeting the support needs of customers. What You Will Do Maintain a high level of customer-focus to drive customer satisfaction Work with Red Hat enterprise customers, leadership team as well as your team members across the globe on 24x7 basis and also requires one to work in different shifts periodically (including EST hours/night shift) depending on the business needs. Act as a point of contact as part of the support leadership team for customer and internal escalations Frequently interact with support associates, customers, or company leadership team members for matters that require cross-departmental collaboration Follow processes and operational policies in selecting methods and techniques for obtaining solutions Assist with forecasting, workforce, and capacity planning Assist with regular operational reporting Assist with the development, articulation, and deployment of operational initiatives to improve GSS support delivery and move to operational efficiency Provide input to improvement programs to develop global support process and procedures as part of the support leadership team across the APAC region and co-ordination with other global support centres Interface with sales, services, engineering, product management, and support management when necessary in order to prioritize customer requests What You Will Bring Previous commercial experience in a customer service or technical support environment within a technology-oriented company or department Proven ability to learn and apply new skills and processes rapidly and coach, mentor, influence others around them Demonstrated team leadership experience with customer focus and service orientation Solid troubleshooting skills and a passion for problem solving and investigation Ability to multi-task, prioritize, and work under pressure Ability to work in process-driven environments as well as in contexts where consultation with colleagues, taking initiative, and making judgement calls is necessary Ability to communicate courteously and effectively with customers, third party vendors, and Red Hat associates Knowledge of support systems and tools considered is a plus An appreciation of and passion for open source software would is an advantage About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
Remote
Full Time
The future of open source AI starts with you. At Red Hat, we’re looking for engineers who want to become an integral part of democratizing Al technology, making open source AI available and accessible to all. Al Engineering is a newly formed team where you'll have the scope and impact to make your mark and get your ideas into people's hands. Red Hat's open culture fosters collaboration and allows the best ideas to grow. You will have the opportunity to actively participate in communities like KServe, Kubeflow, and VLLM, and be part of a team that values and expects contributions from all levels. Here, you'll have freedom to innovate, and to focus on challenging, high-impact work that makes a difference. We’re looking for Machine Learning Engineers across two teams: InstructLab and OpenShift AI. In this role, you will build, optimize, and scale machine learning models while contributing to innovative AI-driven solutions, and assisting users in understanding ML predictions. During the hiring process, we'll work with you to determine the best team placement based on your background and interests. While the core job requirements remain consistent, your day-to-day responsibilities will align with your chosen team's objectives. Successful applicants must reside in a country where Red Hat is registered to do business. What You Will Do Specific responsibilities will vary based on team placement, but may include: Design and implement machine learning systems Develop and optimize ML models for production use Create and maintain ML infrastructure and pipelines Ensure ML systems are scalable and maintainable Collaborate with data scientists to productionize models Collaborate closely with researchers, software developers, and upstream AI/ML communities What You Will Bring Experience in AI development, deep learning, machine learning libraries (e.g. pytorch, scikit-learn), prompt engineering, and/or fundamental mathematics Experience in feature engineering Experience in Go or Python development Experience in Kubernetes, OpenShift, Docker, or other cloud-native technologies Experience in agile development, Jira, and Git Ability to quickly learn and use new tools and technologies Excellent written and verbal communication skills #AI-HIRING About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less
Pune, Maharashtra, India
Not disclosed
Remote
Full Time
About The Job Red Hat's UXE Platform Engineering Team is seeking an Associate Software Engineer to join our dynamic group. In this role, you'll collaborate with a team of committed software engineers, contributing to backend API development. The primary focus will be on backend services and application services. As a Software Engineer, you will also work closely with the Digital Engineering, Quality Engineering (QE) team, DevOps and other development teams, and various stakeholders to ensure the delivery of high-quality solutions. In this role you will, help to develop the next generation of our industry leading Red Hat portals and contribute to both customer and internal systems as a part of an agile and globally distributed development team. This role expects you to be creative and motivated, proficient in building web applications, and to work in a fast-paced, distributed environment. What will you do? Design, implement, and review API development using TypeScript and Java. Support and maintain existing diversified subgraphs portfolio along with the tech lead. Develop new GraphQL subgraphs. Support and develop supergraph enhancements and experience feedback. Develop understanding of GraphOS and AEM to provide stable support. Coordinate project timelines, deliverables, feature requirements, and roadmaps. Mentor junior team members to foster continuous learning and growth. Collaborate with architects to ensure alignment with the team’s objectives. Participate in architecture discussions, code reviews, and provide support to the technical team. Develop unit tests and documentation. What will you bring? Proficiency in working with RESTful APIs and GraphQL APIs. Experience with back-end technologies like Node.js and SpringBoot 1 to 2 years of Software Engineering Experience. Strong proficiency in building web applications and APIs using HTML, CSS, and JavaScript or TypeScript. Experience with JavaScript frameworks. Experience with testing frameworks like Jest, Mockito. Experience with Version control Systems and DevOps tools (Eg. Gitlab/Github) Ability to work unsupervised in a fast-paced environment, willing to learn on your own Soft Skills Excellent written and verbal communication skills in English. Strong ability to communicate and collaborate effectively within a global team. Self-driven and capable of working independently in a fast-paced environment. Eagerness to continuously learn and adapt to new technologies and best practices Strong communication skills Strong written and verbal communication skills in English, ability to communicate effectively in a global team Ability to work unsupervised in a fast-paced environment, willing to learn on your own About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
Remote
Full Time
You may be thinking -- What is a Junior Solution Architect at Red Hat? As part of the customer account team, a Junior Solution Architect at Red Hat is a technical person who collaborates with customers and helps them to be successful by using Red Hat products and services. The role of a Junior Solution Architect is to understand our customers’ challenges and requirements and address them with Red Hat technologies and solutions. We are looking for passionate individuals early in their technical career and based in Bangalore, India to help us unlock the world’s potential. What You Will Do During your first year as a Junior Solution Architect, you will engage in a cohort-based program starting in September 2025. Through this experience, you will: Learn all about Red Hat and how we support our customers to address their technical developmental and strategic business challenges with our portfolio and services Build a strong support network of your Peers, Manager, Mentor and other Red Hatters within and outside of your team Develop technical skills in the Red Hat portfolio that span Cloud, Automation and AI solutions by completing training programs and attaining industry-recognized certifications Apply your technical skills as you engage in meaningful customer interactions, experiences and job shadowing opportunities Shadow and assist more experienced Solution Architects as they deliver proof of value to our customers and partners through presentations, demonstrations, workshops and pilot projects Enhance your professional capabilities through real-world experiences working directly with customers and participating in skill development opportunities Gain understanding of the processes and tools associated with enterprise-level solution architecture Focus on your personal and professional development as you grow your career at Red Hat Support the Sales organization’s goals to deliver customer business value, advance opportunities by obtaining technical wins, educate customers, and increase sales pipeline and revenue What You Will Bring Passion and curiosity for open source technology and desire to build a career within the Tech industry and expertise in emerging technologies Strong technical skills in computer science, IT, AI, or related fields gained through university programs, up-skilling bootcamps, certificate programs, military experience, etc. Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project. Direct experience with Red Hat Enterprise Linux, Red Hat OpenShift, Red Hat Ansible Automation Platform, and related technologies is preferred. Motivation to engage in self-directed learning on new technologies Willingness to travel to customer sites depending on assignments and to work both in-person from a Red Hat office location and remotely Effective communication (written and verbal) and presentation skills Ability to work independently and collaboratively with internal teams and external customers Full professional proficiency in written and spoken English Thank you for your interest in Red Hat! To learn more about Life at Red Hat, follow us on Instagram. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less
Pune, Maharashtra, India
Not disclosed
Remote
Full Time
About The Job The Red Hat Engineering team is looking for a Senior Software Quality Engineer to join the Red Hat Enterprise Linux Virtualization team. The RHEL Virtualization team is responsible for all aspects related to Virtualization in the Host Red Hat operating environment including system, firmware and device emulation, as well as their counterpart aspects in the guest instance on top of Red Hat or third-party virtualized platforms. In this role, you will focus on existing and emerging virtual Trusted Platform Module devices validation and testing, and collaborate with the Kernel, Security, Virtual Firmware and Bootloader teams to ensure its optimal use on RHEL guest instances, which will require and deliver in-depth knowledge of the Linux OS and include but not limited to researching new features, developing automated test scripts, contributing to open source communities and continuous integration (CI) and continuous delivery (CD) tools. You’ll have the opportunity to develop innovative solutions to complex problems while working alongside the brightest engineers in Open Source communities, industry alliances (such as the Trusted Computing Consortium) and their projects. What Will You Do Take responsibility for Virtualization testing of virtual Trusted Platform Module (vTPM) devices, debug and supervise the results in a timely manner, as well as provide complete and accurate test status reports to all stakeholders Research and implement new APIs and features to be automated, develop new automated and manual cases as well as create and review test plans Maintain awareness of development engineering activities within the upstream vTPM communities ensuring the testability of the environments for Linux host, Linux guest, and Windows guest Collaborate and contribute to upstream TPM testing communities such as ibmtss and linux-vtpm-tests Develop and maintain automation testing framework in Python and write and review patches on GitHub Develop and maintain CI and CD tools Recognize the product quality risks by analyzing and prioritizing then identify tests required to mitigate them Focus on delivering customer value by analyzing feedback and enhancing test coverage Continuously improve testing, docs, processes, and tools What Will You Bring 4+ years working experience in software testing or development for Linux systems Active scripting and solid programming skills using Python for 2 years+; knowledgeable of standard and commonly used libraries and frameworks and best practices in coding Meaningful work experience in virtualization (KVM, QEMU, libvirt, cloud or container and similar) is a plus Relevant security (OpenSSL/SELinux) and cryptography skills, with practical experience desirable Past experience in working with Open-Source communities and/or global teams is desirable Required Full English proficiency (verbal and written) About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less
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