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2.0 - 4.0 years
1 - 3 Lacs
hyderabad
Work from Office
Role & responsibilities Job Summary The Recovery Specialist is responsible for managing and recovering delinquent accounts by contacting clients, negotiating payment plans, and coordinating with internal departments to resolve outstanding debts. This position requires strong communication, analytical, and negotiation skills to help reduce losses and ensure compliance with applicable regulations. Key Responsibilities Contact clients with past-due accounts via phone, email, or written correspondence. Analyze account histories and determine appropriate recovery actions. Negotiate repayment plans in accordance with company policy and regulatory guidelines. Monitor accounts to ensure compliance w...
Posted 5 days ago
1.0 - 4.0 years
0 - 3 Lacs
hyderabad
Work from Office
Role & responsibilities Identify and assess customer complaints related to product service and insulation work. Conduct site inspections to evaluate faulty installations and recommend corrective measures. Coordinate with technical teams to schedule and execute re-insulation or service recovery work. Communicate effectively with customers to provide solutions, ensuring satisfaction. Document all service recovery cases, customer interactions, and resolutions for future reference. Ensure compliance with industry standards and company service policies. Provide reports on recurring service issues and suggest process improvements. Train and guide field service teams to prevent repeat service failu...
Posted 5 days ago
1.0 - 4.0 years
0 - 3 Lacs
hyderabad
Work from Office
Role & responsibilities Identify and assess customer complaints related to product service and insulation work. Conduct site inspections to evaluate faulty installations and recommend corrective measures. Coordinate with technical teams to schedule and execute re-insulation or service recovery work. Communicate effectively with customers to provide solutions, ensuring satisfaction. Document all service recovery cases, customer interactions, and resolutions for future reference. Ensure compliance with industry standards and company service policies. Provide reports on recurring service issues and suggest process improvements. Train and guide field service teams to prevent repeat service failu...
Posted 2 months ago
2.0 - 4.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Role & responsibilities Job Summary The Recovery Specialist is responsible for managing and recovering delinquent accounts by contacting clients, negotiating payment plans, and coordinating with internal departments to resolve outstanding debts. This position requires strong communication, analytical, and negotiation skills to help reduce losses and ensure compliance with applicable regulations. Key Responsibilities Contact clients with past-due accounts via phone, email, or written correspondence. Analyze account histories and determine appropriate recovery actions. Negotiate repayment plans in accordance with company policy and regulatory guidelines. Monitor accounts to ensure compliance w...
Posted 5 months ago
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