Receptionist/Front Desk executive

Job Title: Receptionist/Front Desk Executive

Requirement: Female Only

Location: AK Institute of ophthalmology (AKAK Healthcare pvt. Ltd.), Safdarjung Enclave, New Delhi-110029.

Job Type: Full-time

Job Summary:

We are looking for a professional and friendly Receptionist to manage front desk at our hospital. The ideal candidate will be the first point of contact for patients and visitors, providing excellent customer service while also handling administrative responsibilities efficiently.

Key Responsibilities:

• Greet and assist patients, visitors, and attendants in a courteous manner.
• Answer and route incoming phone calls; take messages when necessary.
• Schedule and confirm patient appointments.
• Maintain patient records and update information in the hospital system.
• Handle inquiries related to hospital services and direct them to the appropriate department.
• Support hospital administration in daily operations and clerical tasks.
• Ensure reception area is clean, organized, and presentable.
• Handle courier, mail, and other documentation.

Requirements:

• Graduate (Any stream)
• Prior experience as a Receptionist/Front Desk Executive, preferably in healthcare/hospital setup.
• Good communication skills in English and Hindi.
• Basic computer knowledge (MS Office, Email, Hospital software preferred).
• Polite, professional, and patient-friendly behavior.
• Ability to multitask and work under pressure.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Education:

• Bachelor's (Preferred)

Location:

• New Delhi, Delhi (Required)

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person