Receptionist

Role Overview: As a receptionist, your primary responsibility will be to welcome patients, pharmaceutical representatives, vendors, and in-person visitors both on the telephone and in-person. You will be required to answer patient inquiries, schedule appointments, maintain records and accounts of patients, assist patients in filling medical forms, transcribe physician notes, answer multi-line phone calls, transfer calls to the appropriate departments, and ensure the confidentiality of patient and doctor's information. Additionally, you will be responsible for preparing customer bills and specimen labels for the next day's patients, keeping track of office supplies and inventories, and placing orders as necessary. It is crucial that you maintain the reception area to ensure a professional and welcoming environment for all visitors. Key Responsibilities: - Welcome patients, pharmaceutical representatives, vendors, and in-person visitors - Answer patient inquiries and schedule appointments - Maintain records and accounts of patients - Assist patients in filling medical forms - Transcribe physician notes - Answer multi-line phone calls and transfer calls to the appropriate departments - Maintain confidentiality of patient and doctor's information - Prepare customer bills and specimen labels for the next day's patients - Keep track of office supplies and inventories - Place orders for office supplies as necessary - Ensure maintenance of the reception area Qualifications Required: - Previous experience as a receptionist or in a similar role is preferred - Excellent communication and interpersonal skills - Strong organizational skills and attention to detail - Ability to multitask and prioritize tasks effectively - Proficiency in using office equipment such as computers, printers, and multi-line phones - Knowledge of medical terminology is a plus (Note: The job type is full-time, the schedule is day shift, and the work location is in person at Chandigarh, Chandigarh. Relocating or commuting to Chandigarh is required for this position.),