Receptionist /Radiology Typist(CT,MRI,Ultrasound)

Receptionist /Radiology Typist

Job Summary:

The Receptionist / Radiology Typist is responsible for handling front-office activities, including customer relations, patient coordination, and communication, while also managing accurate and timely typing of radiology reports (CT, MRI, Ultrasound). This dual role requires strong communication skills, attention to detail, and proficiency in medical terminology to ensure smooth patient service and operational efficiency.

Key Responsibilities:

Front Office / Customer Relations:

Act as the first point of contact for patients and visitors.

Handle patient inquiries, registration, and appointment scheduling (in person, phone, or email).

Address and resolve customer concerns or escalate to the concerned department.

Maintain a welcoming and professional reception area.

Coordinate with internal teams (radiology, billing, lab, etc.) for patient services.

Record and maintain accurate logs of patient interactions.

Radiology Typing / Report Management:

Transcribe and type CT, MRI, and Ultrasound reports accurately.

Ensure correct use of medical terminology and formatting standards.

Cross-check patient details (name, age, ID, scan type) before finalizing reports.

Maintain confidentiality of all medical records and patient information.

Coordinate with radiologists for clarifications or corrections in reports.

Deliver error-free reports within stipulated turnaround times.

Qualifications & Skills:

Bachelor’s degree preferred (Business Administration / Life Sciences / Related Field).

Prior experience as a receptionist or in a customer service role; radiology typing experience is an advantage.

Excellent communication and interpersonal skills.

Strong typing speed with accuracy and knowledge of radiology terminology.

Proficient in MS Office and hospital information systems (HIS).

Strong problem-solving abilities and ability to multitask.

Professional, patient-friendly attitude with commitment to confidentiality.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Language:

• English (Preferred)

Work Location: In person