Receptionist ( Kolkata)

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receptionist acts as the first point of contact, greeting visitors and answering calls to provide a welcoming environment and ensure smooth operations. Key responsibilities include managing the front desk, directing inquiries, scheduling appointments, handling mail, and providing administrative support such as data entry, filing, and maintaining office supplies. A high school diploma is often required, with much of the specific training for this role provided on-the-job. Key ResponsibilitiesVisitor Management: Greet and welcome guests, ensure a positive and professional first impression, and direct them to the appropriate personnel or department. Communication: Answer incoming phone calls, manage voicemail, take messages, and redirect inquiries to the correct parties. Administrative Support: Perform tasks like filing, data entry, document preparation, photocopying, and maintaining office supplies. Scheduling: Coordinate and schedule appointments, manage calendars, and prepare conference rooms for meetings. Mail & Deliveries: Receive, sort, and distribute incoming mail and packages, and prepare outgoing shipments. Office Environment: Maintain a tidy, organized, and presentable reception area. Assisting Staff: Provide support to other staff members and assist with tasks like making travel arrangements. Required SkillsCommunication Skills: Excellent verbal and written communication to interact effectively with clients and staff. Organization & Multi-tasking: The ability to manage multiple tasks, prioritize requests, and maintain order in a busy environment. Customer Service: A friendly, courteous, and professional demeanor. Technical Proficiency: Familiarity with office equipment such as multi-line phone systems, printers, and basic computer programs. Typical QualificationsA high school diploma or equivalent is generally required. On-the-job training is common for this position. Some roles may benefit from relevant certifications or additional education in front-office management.