0 years

1 Lacs

Posted:21 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a friendly, professional, and customer-focused Hotel Receptionist to join our team. As the first point of contact for guests, you will be responsible for providing excellent customer service, handling reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities:

  • Greet and welcome guests upon arrival.
  • Manage check-in and check-out procedures efficiently.
  • Handle guest inquiries, complaints, and requests in a professional manner.
  • Answer phone calls and emails regarding bookings, room availability, and hotel services.
  • Process payments and maintain accurate records of transactions.
  • Coordinate with housekeeping and maintenance staff to ensure guest satisfaction.
  • Maintain a clean and organized front desk area.
  • Provide information about local attractions, transportation, and hotel facilities.

Job Type: Full-time

Pay: ₹10,000.00 - ₹14,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

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