0 years

0 Lacs

Erattupetta, Kerala

Posted:1 month ago| Platform: Indeed logo

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Skills Required

service payments transactions maintenance transportation

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a friendly, professional, and customer-focused Hotel Receptionist to join our team. As the first point of contact for guests, you will be responsible for providing excellent customer service, handling reservations, and ensuring a smooth check-in and check-out process. Key Responsibilities: Greet and welcome guests upon arrival. Manage check-in and check-out procedures efficiently. Handle guest inquiries, complaints, and requests in a professional manner. Answer phone calls and emails regarding bookings, room availability, and hotel services. Process payments and maintain accurate records of transactions. Coordinate with housekeeping and maintenance staff to ensure guest satisfaction. Maintain a clean and organized front desk area. Provide information about local attractions, transportation, and hotel facilities. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Language: English (Preferred) Work Location: In person

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