Receptionist - Diagnostic Centre

Interested candidates are encouraged to call 7248982655 for further information

Job Descripion:-

• Greeting patients and customers of the Center in a courteous manner and provide any necessary instructions/directions. Informing staff of concerned department patient arrivals.
• Answer, screen and forward incoming phone calls
• Provide basic and accurate information in-person and via phone/email.
• Scheduling and confirming appointments for patients, and reminding them of upcoming appointments
• Obtaining and entering new patient demographics.
• Ensure that the patients / attenders are kept comfortable at all times & Engaging the patients.
• Billing for the patients and closure of account on daily basis before leaving.
• Appointment booking and follow ups for corporate patients.
• Getting all the documents & forms filled up by the patient & ensure nothing is left & all the tests are completed.
• Daily reports sending it to all concern companies & patients.
• Collecting the reports and handing to over to the customers at the time of inquiry.
• Rescheduling of the appointments if required.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (eg pens, forms and brochures)
• Ensure general cleanliness of the Centre.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock.
• Update calendars and schedule meetings
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, Printing & Scanning documents.
• Collecting feedback forms from the patients and documenting the same. End of the month preparing and analyzing reports to manager (feedback and other reports)

Skills and specifications

• Willingness to discover and develop meaningful patient relationship
• Friendly, Polite and tactful attitude
• Excellent communication and good presentation skills.
• Ability to cope up with multiple projects and deadlines
• Ability to motivate and energize the fellow team members
• Ability to tackle with diverse customers
• Willing to build a long term relationship with the customer

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

• Do you have COMPUTER KNOWLEDGE (Word, Excel) Must

Language:

• English (Required)

Work Location: In person