RECEPTIONIST CUM PATIENT COORDINATOR

RECEPTIONST CUM PATIENT COORDINATOR

· Basics: Understanding of different diagnostic modalities, knowing routine charges, understanding of work systems and patient flow.

· Appointments: Receiving tele-calls, messages from patients and scheduling their appointments, explaining precautions to observe before scan.

· Walk-in Patients: Receiving them with smile, answering their queries, knowing their diagnostic needs, scheduling them for tests.

· Payments: Receiving correct payments towards tests prescribed, extending concessions with pre-approvals from concerned authorities.

· Managing patient flow: Recording entry time of patient, Lining up patients for respective tests, ensuring their minimum waiting period for the tests, following up for reports in case of urgency or long distance patients and recording their exit time.

· Reports dispatch: Handing over complete reports in time as committed to patients against the payment receipt.

Skills and Qualifications:

· Education: Preferably any degree

· Experience: 1 – 2 years, preferably in healthcare industry, dealing with patients

· Skills: Soft skills like communication, empathy, etc.

· Knowledge: Computer handling, words, excel, emails etc.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay

Education:

• Higher Secondary(12th Pass) (Preferred)

Work Location: In person