Receptionist cum Counselor (Female Only)

Location: IDT Muzaffarpur, Bihar
Job Type: Full-time
Experience: 0–2 years (Fresher can also apply)
Education: Minimum 10+2 or Graduate (BBA/ MBA Preferred)
Language Proficiency: Hindi and English (spoken and written)

Job Summary:

We are seeking a dynamic and pleasant individual to manage our front desk and handle telephonic communications. The candidate will be the first point of contact for visitors and play a crucial role in student inquiries, follow-ups, and admissions coordination.

Key Responsibilities:Reception Duties:

• Greet and welcome walk-in visitors in a professional and courteous manner
• Maintain visitor records and ensure front desk decorum
• Handle incoming and outgoing correspondence, including emails and courier
• Maintain cleanliness and organization at the reception area

Tele Calling Duties:

• Make outbound calls to prospective students and respond to incoming calls
• Provide information about courses, admission procedures, and fee structures
• Follow up with leads generated through online/offline campaigns
• Schedule and confirm appointments or campus visits
• Maintain telephonic communication records and update the CRM/reporting system

Key Skills Required:

• Excellent communication and interpersonal skills
• Pleasant personality with a professional attitude
• Basic computer knowledge (MS Office, Google Sheets, CRM tools)
• Ability to multitask and handle front desk responsibilities efficiently
• Strong convincing and follow-up skills

Work Timings:

9:00 AM to 6:00 PM (Monday to Saturday)
Sunday Off

Job Type: Full-time

Pay: ₹6,000.00 - ₹9,000.00 per month

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Work Location: In person