Receptionist cum Computer Operator

1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Receptionist cum Telecaller, you will be responsible for dealing with customers over the phone. Your role will involve handling customer inquiries, providing information about products or services, and addressing any issues or concerns they may have. Key Responsibilities: - Answering incoming calls and making outgoing calls to customers - Providing excellent customer service by addressing customers" queries and concerns in a professional manner - Maintaining a log of all incoming and outgoing calls for reference - Coordinating with other departments to ensure customer satisfaction - Assisting with administrative tasks as needed Qualifications Required: - Excellent communication skills and a pleasant phone manner - Ability to multitask and prioritize tasks effectively - Good knowledge of customer service principles - Proficiency in English (Preferred) Please note that this is a full-time position with benefits including health insurance, provident fund, day shift schedule, and a performance bonus. The work location is in person.,

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