Posted:7 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The Front Office Executive cum Billing plays a key role in ensuring an exceptional client experience at Hair O Craft. This role involves handling patient inquiries, scheduling appointments, managing client relationships, and supporting clinic operations. The ideal candidate should have excellent communication skills, a customer-focused attitude, and the ability to multitask efficiently.

Key Responsibilities:Patient Coordination:

  • Greet and assist patients/clients with inquiries, appointments, and service-related concerns.
  • Guide new clients through consultation, service details, and payment options.
  • Maintain accurate patient records and update CRM/software with relevant details.
  • Coordinate with doctors, therapists, and clinic staff to ensure smooth service delivery.

Front Desk & Administrative Support:

  • Manage daily clinic operations, including appointment scheduling and reception duties.
  • Ensure the reception area and waiting rooms are well-maintained and welcoming.
  • Process payments, invoices, and maintain financial records as per clinic guidelines.
  • Coordinate with marketing and sales teams for promotional activities and lead generation.

Key Skills & Qualifications:

  • Bachelor’s degree or relevant diploma in Hospitality, Customer Service, or Healthcare.
  • 1-3 years of experience in a similar role (healthcare or wellness industry preferred).
  • Strong communication skills in English and regional languages.
  • Excellent customer service and problem-solving skills.
  • Proficiency in MS Office and CRM software.
  • Ability to handle multiple tasks and work in a fast-paced environment.

Job Type: Full-time

Pay: ₹12,000.00 - ₹14,000.00 per month

Schedule:

  • Day shift

Work Location: In person

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