Job description Greeting from Raptor supplies Private Limited. Designation - Customer Success Specialist Shift Timings- 12:00PM-9:00PM LOCATION: - A&M Supplies India Pvt. Ltd. A 41, L4 Second Floor, Espire Infrastructure Mohan Cooperative Industrial Estate New Delhi, 110044 Role & Responsibilities: - We are looking for a professional who has: Ability to multitask, prioritize, and work efficiently in a fast-paced environment. Should be able to Establish and enhance relationships with customers. Should be able to reach out to the client via calls and emails to get feedback for the service provided. Provide exceptional customer service to clients in the supply chain industry via phone, email, and chat. Address inquiries, resolve issues, and provide accurate information regarding the complete order cycle with a customer-oriented mindset. Collaborate with internal teams, including operations, logistics, and sales, to ensure seamless customer experiences. Manage customer queries related to accounts, including order processing, tracking, and post-delivery of the goods. Identify opportunities for process improvement and contribute to enhancing the customer support system. Handle client queries from different geographies. Assist clients throughout their order cycle. Who Are We? Raptor Supplies is a leading e-commerce portal offering more than 7,50,000 high-quality MRO products and industrial supplies to SMEs, and large corporate and public-sector organizations in the UK, Ireland, Europe, the Middle East, Africa and Asia. The company's offerings include a broad range of abrasives, cleaning tools, electrical equipment, fasteners, hand tools, hardware, lab supplies, lighting solutions, material handling and machining tools from more than 2400 renowned brands across the globe. Website - www.raptorsupplies.comhttps://www.linkedin.com/company/raptor-supplies/mycompany/ Show more Show less

Greetings from Raptor Supplies Pvt. Ltd. Job Description- PPC Specialist LOCATION: A&M SUPPLIES INDIA PRIVATE LIMITED, A-41, L-IV, II Floor, Espire Infrastructure, Near Mohan Estate Metro Station, New Delhi-110044 KEY RESPONSIBILITY AREAS: Create, track, analyze and optimize paid search campaigns across Google. Monitor and evaluate search results and search performance across the major search channels. Understand, manage and optimize new and existing PPC campaign components including, but not limited to – ad copy, bid prices, cost per conversion, cost per click, keyword research, etc. Develop and execute innovative & engaging campaigns to increase product awareness and sales. Manage and maintain updates for large keyword lists through Google Ads Editor. Perform daily account management of pay per click accounts on Google Ads, Yahoo Ads, Bing Ads and other search platforms. Assist in the maintaining and monitoring of keyword bids, daily and monthly budget caps, impression share, quality score and other important account metrics. Provide creative copy and graphical ad templates suggestions. Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting, display network, and other facets of paid search. Generate weekly and monthly reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives. Keep pace with search engine and PPC industry trends and developments. Communicate to team and management on project development, timelines, and results. Work closely with the other team members. PROFESSIONAL COMPETENCIES: Minimum 2 years of experience in Google Ads Attention to detail and the ability to effectively multi-task in a deadline-driven atmosphere. Ability to clearly and effectively articulate thoughts and points. High levels of integrity, autonomy, and self-motivation. Excellent analytical, organizational, project management and time management skills. PROFESSIONAL SKILLS & QUALIFICATIONS: Proficiency in Google Ads Editor Proficiency in MS Excel Experience with website analysis using a variety of analytical tools including Google Analytics as well as internal reporting tools. Experience working with popular PPC ad platforms (Google Ads, Yahoo Ads, Bing Ads). Who Are We? Raptor Supplies is a leading e-commerce portal offering more than 7,50,000 high-quality MRO products and industrial supplies to SMEs, and large corporate and public-sector organizations in the UK, Ireland, Europe, the Middle East, Africa and Asia. The company's offerings include a broad range of abrasives, cleaning tools, electrical equipment, fasteners, hand tools, hardware, lab supplies, lighting solutions, material handling and machining tools from more than 2400 renowned brands across the globe.Website - www.raptorsupplies.comhttps://www.linkedin.com/company/raptor-supplies/mycompany/

The ideal candidate will be responsible for growing revenue through digital media through designing and executing marketing campaigns. After campaigns have been launched, you will extract and analyze data across multiple channels. Responsibilities Maneuver digital marketing campaigns through all areas of the project life cycle Clearly understand and implement digital marketing campaigns which fit client needs Provide analytical reporting of campaigns to stakeholders Qualifications Bachelor's degree or equivalent Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Experience with SEO and SEM Strong written, verbal and collaboration skills