Dear All, Greetings from Rapid Care Group Pvt Ltd About the Role As our inbound lead volume grows, were seeking a sharp, detail-obsessed Offshore Marketing Operations Associate to join our marketing team. This role is critical to ensuring that every lead is captured, qualified, and handed off seamlessly to our Sales Account Executives. Youll be the operational backbone of our lead management process, working closely with US and India Marketing teams, to maintain speed, accuracy, and clarity across our marketing and sales workflows. Responsibilities Lead Intake & CRM Management Log and track all inbound leads with precision Ensure timely and accurate data entry into the CRM Maintain lead status and lifecycle visibility for the sales team Sales Inbox Monitoring Monitor the sales email inbox in real time Identify and escalate qualified inquiries Filter out spam and irrelevant messages Sales Handoff Coordination Confirm hand-off of qualified leads to Sales Account Executives Track follow-ups and ensure no lead falls through the cracks Process Optimization Identify inefficiencies and propose improvements Maintain documentation of workflows and SOPs Cross-Team Collaboration Work with US Markteting team, to align on strategy Required Skills & Qualifications 2- 4 years of experience in marketing operations, sales support, or CRM management Exceptional attention to detail and organizational skills Fast response timeable to act on inquiries within minutes Mastery of idiomatic American English (written and verbal) Strong proficiency with CRM platforms (e.g., HubSpot, Salesforce) Comfortable working U.S. business hours from an offshore location Tech-savvy with strong command of email tools, spreadsheets, and automation platforms Experience working in remote teams and navigating cross-cultural communication Prior experience in B2B tech, SaaS, or professional services Familiarity with lead scoring and qualification frameworks Exposure to marketing automation tools (e.g., Zapier, Mailchimp, Marketo) Why Join Us? Be part of a fast-growing, high-impact marketing team Work closely with experienced professionals driving top-of-funnel growth Gain exposure to U.S. market dynamics and global marketing operations Opportunity to grow into broader marketing or sales enablement roles Interested Candidates, Whatsapp - 9500170691
Responsibilities Design, develop, and maintain responsive, user-friendly websites across Rapid Care and its brands. Build and customize WordPress themes, templates, and plugins based on business needs. Translate design mockups and wireframes into fully functional websites with strong focus on UX, accessibility, and responsiveness. Optimize websites for speed, SEO, security, and cross-browser/device compatibility. Integrate APIs, third-party tools, and business applications into WordPress. Manage databases, backups, and overall site security. Troubleshoot, debug, and resolve technical issues and performance bottlenecks. Collaborate with designers, marketers, and content teams to deliver scalable, high-quality websites. Stay updated with the latest WordPress updates, tools, and web development trends. Skills Strong problem-solving mindset with ability to translate business needs into technical solutions. High attention to detail and commitment to delivering bug-free, scalable websites. Effective collaboration with cross-functional teams (design, marketing, operations). Ability to manage multiple projects and meet deadlines in a fast-paced environment. Excellent communication skills to explain technical concepts to non-technical stakeholders. Adaptability to evolving requirements and openness to continuous learning. User- and client-centric approach, ensuring intuitive and accessible digital experiences. Technical Skills Core: WordPress CMS (themes, plugins, multisite), PHP. Frontend: HTML5, CSS3, JavaScript (ES6+), jQuery, responsive design frameworks (Bootstrap/Tailwind). Integration: REST APIs, third-party tool integrations (CRM, analytics etc). Performance Optimization: Caching, minification, image optimization, CDN configuration. SEO: Technical SEO best practices, schema markup, website architecture. Security: WordPress hardening, SSL, firewall setup, backup/recovery tools. Good to Have: Familiarity with React/Vue.js, task runners (Webpack, Gulp), cloud hosting (AWS, DigitalOcean, cPanel), design collaboration tools (Figma, Adobe XD).