Numbers wizard, people advocate, AI-curious problem-solver. 🚀 About Raiqa Health Raiqa Health is an Australia-founded, AI-driven health platform delivering culturally safe care across Australia. Each week we route thousands of consult payments across complex contracts, agreements and automate bookings with our in-house AI assistant. Hyderabad is our ops HQ—your mandate is to run finance and keep a lean team thriving, while experimenting with no-code AI tools that make back-office work disappear. Website: https://raiqa.health/ 💼 What you’ll own Finance & Compliance — 80 % Run global payouts via Wise, Stripe, Razorpay to Australian clinicians and Indian contractors. Close the books monthly: GL, AP/AR, revenue recognition (AASB + Ind-AS). File GST (AU), BAS, STP, GST/TDS (IN) ; coordinate auditors and CAs. Build rolling budgets, FP&A models and FX dashboards (AUD-INR-USD) . Build framework and process for procurement and payouts. Automate workflows in QuickBooks Online and Zoho Books / Expense / Payroll ; trigger approvals with Zapier / Make / n8n and other no-code tools. People & Culture — 20 % Finalise India payroll, PF/ESI; sanity-check Australian payroll runs. Handle onboarding, off-boarding, IT access, leave and policy registers. Run quarterly pulse surveys; turn data into concrete culture tweaks. Spin up no-code AI agents (ChatGPT function calling, Airtable automations) to draft HR letters, answer policy FAQs, or reconcile receipts. You’ll excel if you have 5–7 yrs total , with ≥ 4 yrs core finance in SaaS/tech or Big-4. Proven QuickBooks Online and Zoho Books/Expense/Payroll power-user skills (mandatory). Hands-on international payout experience (AU / US / EU). Solid knowledge of India + Australia tax (GST, BAS, STP, TDS). AI-curious & tech-savvy – you’ve built a Zapier/Make/Retool flow or tinkered with GPT in Sheets. HR-admin exposure (PF/ESI filings, contracts, payroll inputs). Clear English comms for Aussie founders & local auditors. Bonus points Rolled out Microsoft Dynamics 365 Finance or integrated it with QuickBooks/Zoho. CMA / CA (Inter) / CPA. Built a small no-code ChatGPT or Airtable agent that saved your team time. What we offer ₹10 – 15 L CTC + performance bonus. Hybrid: 3 days/week at Hitech City office, rest WFH. Private health cover for you. Monthly “Creative Lab” to prototype new no-code AI automations. Hiring flow 15-min intro call Finance + automation case Technical Interview Panel chat – CEO + Head of Ops Offer & references Ready to balance the books, build the culture and automate the boring stuff? Send your CV plus one-pager on an AI/no-code workflow you built to hr@raiqa.health Subject: Finance & People Lead – . Early applicants reviewed first. Raiqa Health celebrates diversity and is an equal-opportunity employer. Show more Show less

Role Overview: We are looking for an experienced Customer Support Officer ( we call it Medi-Tech Support Officer) to take charge of our support operations. This role involves handling customer call, clarifying queries, troubleshooting tech-related issues, root cause analysis & documentation. Apart from customer support, candidate must be willing to take care of admin or operational tasks that demand offshore involvement. The ideal candidate must have excellent communication skills, and fluency in a foreign accents . Prior experience in the healthcare domain will be an added advantage. Key Responsibilities: Respond to customer inquiries via phone, email, chat. Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering appropriate solutions. Document customer interactions for record-keeping and future reference. Follow up with customers to ensure their issues are resolved and they are satisfied. Collaborate with internal teams (e.g., sales, technical support, Onsite platform lead) to address complex or cross-functional issues. Maintain a positive, empathetic, and professional attitude toward customers at all times. Escalate unresolved issues to higher-level support when necessary. Take improvement initiatives, look for opportunities to optimise the process and bring efficiency Ready to explore the latest technologies & bring innovations Requirements: · Excellent English communication skills (both written and spoken) · Proven experience in customer support roles for 2 to 3 years. · Familiarity with foreign accents to ensure smooth communication with international customers · Exceptional problem-solving abilities and attention to detail · Ability to work in a fast-paced environment and prioritise effectively · Prior experience in customer support or operations (preferably in the healthcare industry) · Ability to work early morning shifts from 4 AM (IST) starting from July Show more Show less

Reports to: Business Manager Target CTC: Upto ₹18 LPA (commensurate with impact) Experience: 5+ yrs turning social feeds into revenue (D2C / health / wellness preferred) 🚀 About Raiqa Health Raiqa Health is an Australia-founded, AI-driven health platform delivering culturally safe care across Australia. Each week we route thousands of consult payments across complex contracts, agreements and automate bookings with our in-house AI assistant. Hyderabad is our ops HQ—your mandate is to run finance and keep a lean team thriving, while experimenting with no-code AI tools that make back-office work disappear. Website: https://raiqa.health 🎯 Your Mission Own Raiqa Health’s entire social ecosystem—Instagram, TikTok, YouTube Shorts, Facebook & LinkedIn—to: Drive high-intent traffic → consultations & subscriptions Smash monthly revenue targets Turn Raiqa into the wellness brand everyone bookmarks 📌 What you’ll do – day-to-day Strategy & execution – craft and ship full-funnel social plans that move strangers to booked patients. Revenue content – build sales pages, offer reels, testimonial carousels; optimise them for CTR & conversion. Influencers & affiliates – source, brief, and track partners; own ROI. KPI ownership – daily dashboards for revenue, CAC, LTV, conversion-rate by channel. Rapid A/B – hooks, captions, formats, posting cadence—double-down on winners. Community convert – jump into DMs & comments, turn warm fans into bookings, feed FAQs back to product. Retarget & scale – deploy Meta Pixels, align with paid-ads squad, close every loop. 📈 Key numbers on your scorecard Monthly revenue from organic + paid social Bookings / conversions per post or story CAC & LTV of social-origin leads Engagement rate, reach & follower velocity Number of new UGC / testimonial assets sourced 🧩 You bring 3–6 yrs proven revenue-driving social media experience (global D2C, health, or wellness a plus). Track record of hitting sales targets through content + campaign execution. Fluent with Meta Business Suite, Ads Manager, Instagram Insights, TikTok Analytics, Canva/Figma, GA4, HubSpot/Later. Killer copywriting & story-selling skills—can turn a symptom into a swipe-right solution. Data-first mindset; comfort owning a number and reverse-engineering the plan. Bonus badges Healthcare-compliance savvy (AHPRA / HIPAA content rules). Managed influencer budgets ≥ ₹5 L / month. Experience in ecommerce checkout flows or digital product launches. 🎁 What’s in it for you Startup pace, zero red tape. Ship, learn, repeat. Private health cover. Monthly “Creative Lab” Friday—prototype wild ideas and pitch the founders. Work alongside clinicians, AI engineers & voice-tech nerds shaping the future of care. Ready to turn scrolls into healthy conversions? Send your résumé and links to 3 campaigns you’re proud of to hr@raiqa.health Subject: Social Media Growth Lead – [Your Name] We review every application within 3 business days. Raiqa Health is an equal-opportunity employer; passion beats perfect résumés. Show more Show less