Company Description At Radisson, our service philosophy is simple—Yes I Can! We work hard every day, everywhere, every time, to create and celebrate the Memorable Moments that make your occasion special. Our commitment to excellence ensures that we provide outstanding service and unforgettable experiences for our guests. Join our team and become part of a culture that values dedication and innovation. Role Description This is a full-time on-site role in Salem for a Banquet Operation Manager. The Banquet Operation Manager will be responsible for overseeing all banquet operations, including planning and supervising events, coordinating with clients and staff, ensuring high standards of service, and managing budgets and resources efficiently. The manager will also ensure that all events run smoothly and that guests have exceptional experiences. Qualifications Banquet Management, Event Planning, and Coordination skills Strong leadership, team management, and communication skills Customer service and client relationship management skills Budget management and resource allocation experience Problem-solving and decision-making abilities Experience in the hospitality industry is a plus Bachelor's degree in Hospitality Management, Event Management, or related field Ability to work flexible hours, including nights and weekends
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Responsibilities Participates in the development and implementation of business strategies for the hotel which are aligned with Carlson’s overall mission, vision values and strategies § Participates in the development of the hotel’s business strategies § Develops and implements strategies for hotel engineering department that support achievement of the hotel’s goals § Monitors status regularly and adjusts strategies as appropriate § Develops the annual budget in conjunction with the Executive Committee § Participates in the development of the annual marketing, sales and yield management plans and strategies § Continually improve hotel engineering department and adheres to the hotel brand standards Maximizes profitability and revenue by directing the Engineering department § Manages the Engineering department and third party vendor to ensure superior service and quality § Develop and implement quality control programs § Reviews contracts and negotiate revisions to contractual agreements with vendors, consultants, clients, suppliers and subcontractors § Interprets plans and contract terms with Engineering team, management, clients, and vendors § Monitors compliance with building safety codes, health and safety laws and other regulations, conduct walk-throughs to assess the safety and efficiency of equipment and maintenance of structure § Maintains Responsible Business programs and training for hotel § Manages hotel renovations, coordinates project status with the Regional Technical Services Office, architects, licensing agencies, contractors and hotel management Qualifications B.E in Mechanical or Electrical Engineering