Job Title: Senior Manager - HR Business Partner (HRBP) Location: Bangalore Department: Human Resources Job Summary As an Senior Manager - HR Business Partner (HRBP) at Reward360, you will collaborate closely with business leaders to align HR strategies with organizational goals. You will act as a trusted advisor, fostering a positive workplace culture, driving employee engagement, and ensuring the effective execution of HR policies and programs. Reward360 Global Services Pvt Ltd is India’s leading loyalty tech and customer engagement platform. We are scaling rapidly and looking for a high-impact Senior Manager – HRBP to partner with our growing teams across tech, operations, and business functions. If you’re a passionate HR leader who wants to drive people strategy, partner with CXOs, shape culture, and make real business impact…this is for you. What You’ll Own Partner with business leaders to drive org design, workforce planning & leadership coaching Lead performance cycles, capability frameworks, and talent calibration Build employee engagement, retention, and culture-building programs Actively manage people risks, grievances & conflict resolution Support leadership with change management, scale-up plans & org transitions Influence hiring decisions, manpower planning & new hire assimilation What We’re Looking For 7–10 years of HRBP experience (preferably in tech/product/startup ecosystem) Strong leadership presence with CXO-level stakeholder management Hands-on with performance frameworks, engagement drivers & workforce analytics High EQ, problem-solving mindset & strong execution bias Excellent communication, & conflict resolution skills Willingness to Work from office 5 days a week in our office at HSR Layout Sector 6. Someone who is willing to balance hands on work and collaborative projects across the org, while mentoring juniors. Why Reward360? We don’t just build customer loyalty - we build people loyalty. Come lead HR where strategy meets execution, and culture drives business. Be part of an innovative and dynamic organization. Opportunity to work with passionate professionals in a collaborative environment. Competitive Compensation And Benefits Package. Reach out to explore! Show more Show less
You will be joining R360 Group as a Travel Agent based in Bengaluru for a full-time on-site role. Your primary responsibility will involve managing strategic alliances, business planning, communication, and developing strategic partnerships. You will work closely with clients to enhance their travel experience by coordinating travel arrangements, creating customized itineraries, and ensuring a seamless journey for them. To excel in this role, you should possess skills in strategic alliances and business planning, effective communication, and experience in developing strategic partnerships and business alliances. Your strong organizational and multitasking abilities will be crucial in handling multiple travel arrangements efficiently. Knowledge of travel industry trends and destinations will be advantageous, along with attention to detail and a customer-oriented mindset. Ideally, you should hold a Bachelor's degree in Tourism, Hospitality, Business, or a related field to qualify for this position. Join our team at R360 Group and contribute to providing exceptional travel experiences for our clients.,
You will be joining R360 Group, a company that specializes in powering a data-driven customer engagement ecosystem to help organizations build and maintain customer loyalty. With over 18 years of experience, R360 has successfully managed loyalty and reward platforms for prestigious brands such as Standard Chartered Bank and American Express. In this role, you will collaborate with clients to enhance customer acquisition, engagement, and retention through loyalty programs and data-driven campaigns. As a Travel Agent based in Bengaluru, you will be responsible for managing strategic alliances, business planning, communication, and developing partnerships. Your key tasks will include coordinating travel arrangements, crafting personalized itineraries, and ensuring a smooth travel experience for clients. To excel in this role, you should possess skills in strategic alliances, business planning, and effective communication. Experience in developing strategic partnerships and business alliances will be crucial for success in this position. Strong organizational skills, the ability to multitask, and a customer-oriented mindset are essential. Knowledge of travel industry trends and destinations, along with attention to detail, will be advantageous. If you have a Bachelor's degree in Tourism, Hospitality, Business, or a related field, and you are passionate about the travel industry, this role could be a perfect fit for you. Join our team at R360 Group and be a part of creating exceptional travel experiences for our clients.,
You will be joining R360 Group, a company that specializes in powering a data-driven customer engagement ecosystem to help organizations build and maintain customer loyalty. With over 18 years of experience, R360 has successfully managed loyalty and reward platforms for prestigious brands such as Standard Chartered Bank and American Express. In this role, you will collaborate with clients to enhance customer acquisition, engagement, and retention through loyalty programs and data-driven campaigns. - Coordinate travel arrangements and craft personalized itineraries for clients - Manage strategic alliances and business planning - Develop partnerships to enhance customer experience - Ensure a smooth travel experience for clients To excel in this role, you should possess: - Skills in strategic alliances, business planning, and effective communication - Experience in developing strategic partnerships and business alliances - Strong organizational skills, ability to multitask, and a customer-oriented mindset - Knowledge of travel industry trends and destinations, attention to detail If you have a Bachelor's degree in Tourism, Hospitality, Business, or a related field, and you are passionate about the travel industry, this role could be a perfect fit for you. Join our team at R360 Group and be a part of creating exceptional travel experiences for our clients.,
Job Title: Manager/Senior Manager – Financial Operations Department : Operations Location : Bangalore (work from office - 5 days work week at HSR Layout Sector 6, no hybrid working as per policy) Industry : Banking/ Fintech / Credit Card Loyalty & Rewards Role Objective To lead and own the financial integrity of end-to-end reward platform operations by managing transaction reconciliation, pricing compliance, billing accuracy, refund validation, and MIS/reporting. This role requires a reconciliation specialist who can operate at the intersection of finance, technology, banking, and operations, ensuring robust financial governance across complex transaction workflows involving OTAs, loyalty partners, and multiple payment entities. Key Responsibilities Price Parity Monitoring Perform regular price parity checks across OTAs and internal product catalogues to ensure competitive pricing, eliminate financial leakage and bank compliance, audit requirements Collaborate with the partners, client/ bank, product and sourcing teams to flag discrepancies and drive corrective actions. Transaction & Fund Flow Reconciliation Lead multi-leg reconciliation across the complete transaction lifecycle: Payment Gateway Reconciliation (success/failure mapping, settlement matching) o Partner Recon (OTA/airline/hotel/vendor data vs internal records) Cancellation & Refund Validation (including partial, full cancellations) Bank Statement Validation & Refund Cross-Check Fund management and payout planning managing timely payment cycles with clients and partners Refund Processing and Post-Reconciliation Manage refund eligibility validation, exception handling, and timely disbursement. Ensure post-refund reconciliation is completed to close financial entries and maintain audit trail integrity. Implement controls for auto-refunds where feasible. Billing, Payments & Fund Management Drive all finance ops related to partner billing, MDR loss tracking, concierge billing, and partner settlements. Oversee CRR (Customer Refund Reserve) working, validation, and partner agreement alignment. Monitor and project wallet balances, ensuring sufficiency for peak redemption cycles. Manage vendor payment cycles, follow-ups, and fund allocations for business continuity. Reporting & MIS Generate and own delivery of: Pre-defined MIS for management and banking partners. Ad-hoc data extraction for business and compliance teams. Audit and regulatory reports including transaction trails, discrepancy logs, and reconciliation status. Financial Operations Support & Ticket Resolution Lead resolution of customer financial complaints, coordinating with Concierge, Partner Support, and Payment Gateways. Refund discrepancies Technical failure escalations Partner/warehouse data mismatch resolution Act as escalation point for high-value or premium customer financial queries. Required Qualifications MBA Finance or similar qualification with 8 to 12 years of experience in reconciliation and financial operations in fintech, banking, or loyalty platforms. Prior experience managing large scale multi-layer reconciliations, fund settlements, and refund processing is a must. Strong command over Fund management and planning, GL operations, ledger reconciliations, and audit frameworks. Expertise in tools such as SQL, Excel, and reconciliation automation platforms. Preferred Experience Working with reward platforms, loyalty systems, or OTAs Familiarity, MDR structures, CRR modelling, and PCI DSS compliance related to financial operations Hands-on with MIS tools like Power BI, Tableau, or Excel Power Query. Key Competencies High analytical rigor and process orientation Cross-functional leadership across Ops, Tech, and Finance Strong stakeholder communication with banks, partners, and auditors Problem-solving approach for transaction and tech-linked financial mismatches Eye for automation and scalability in reconciliation workflows
Role Overview The Rewards / Marketplace Catalogue Manager will be responsible for managing, optimizing, and growing the product catalogue across multiple client reward programs and marketplaces. The role requires close collaboration with clients, internal teams, and vendors to enhance catalogue performance, drive redemptions, and ensure an engaging product experience. Key Responsibilities Client Management & Business Growth Liaise with clients regularly to review catalogue performance and identify opportunities to improve redemption business. Conduct periodic client reviews to share insights, product performance, and promotional outcomes. Build and maintain strong client relationships to support business growth objectives. Catalogue Planning & Optimization Analyze product movement and redemption trends to identify top-performing and underperforming categories. Regularly enrich the catalogue by identifying the Top 100 performing products and introducing new categories or products. Retire slow-moving or non-performing SKUs to maintain a relevant and attractive catalogue mix. Promotions & Campaign Management Conceptualize and execute new promotional offers or thematic campaigns to drive higher engagement and product redemption. Collaborate with marketing and client teams to ensure promotions align with business goals and seasonal priorities. Stakeholder Coordination Work closely with Merchandising, Rewards Operations, Procurement, and Warehouse teams to ensure product availability, pricing accuracy, and smooth order fulfillment. Coordinate with Content and Design teams to ensure products are accurately represented, with updated images, descriptions, and specifications. Catalogue & Content Management Oversee end-to-end catalogue content management for all client platforms, ensuring products go live within agreed SLAs. Maintain consistency in catalogue structure, taxonomy, and product attributes across clients. Required Skills & Experience 57 years of experience in E-commerce or Bank Rewards Catalogue Management. Strong analytical skills to track product movement, redemption trends, and campaign performance. Proven experience in client servicing, stakeholder management, and cross-functional coordination. Hands-on experience in catalogue setup, enrichment, and content management systems. Ability to ideate and execute promotional offers and marketing initiatives to drive engagement. Strong attention to detail and ability to multitask in a fast-paced environment. Preferred Qualifications Graduate / Postgraduate degree in Business, Marketing, or a related field. Exposure to Rewards / Loyalty programs or Marketplace operations. Proficiency in Excel, data analysis tools, and catalogue management systems. Key Attributes Customer-centric mindset Strong communication and collaboration skills Analytical and data-driven Proactive and result-oriented High sense of ownership
Role Overview Job Description Rewards / Marketplace Catalogue Manager The Rewards / Marketplace Catalogue Manager will be responsible for managing, optimizing, and growing the product catalogue across multiple client reward programs and marketplaces. The role requires close collaboration with clients, internal teams, and vendors to enhance catalogue performance, drive redemptions, and ensure an engaging product experience. Key Responsibilities Client Management & Business Growth Liaise with clients regularly to review catalogue performance and identify opportunities to improve redemption business. Conduct periodic client reviews to share insights, product performance, and promotional outcomes. Build and maintain strong client relationships to support business growth objectives. Catalogue Planning & Optimization Analyze product movement and redemption trends to identify top-performing and underperforming categories. Regularly enrich the catalogue by identifying the Top 100 performing products and introducing new categories or products. Retire slow-moving or non-performing SKUs to maintain a relevant and attractive catalogue mix. Promotions & Campaign Management Conceptualize and execute new promotional offers or thematic campaigns to drive higher engagement and product redemption. Collaborate with marketing and client teams to ensure promotions align with business goals and seasonal priorities. Stakeholder Coordination Work closely with Merchandising, Rewards Operations, Procurement, and Warehouse teams to ensure product availability, pricing accuracy, and smooth order fulfillment. Coordinate with Content and Design teams to ensure products are accurately represented, with updated images, descriptions, and specifications. Catalogue & Content Management Oversee end-to-end catalogue content management for all client platforms, ensuring products go live within agreed SLAs. Maintain consistency in catalogue structure, taxonomy, and product attributes across clients. Required Skills & Experience 8 to 10 years of experience in E-commerce or Bank Rewards Catalogue Management. Strong analytical skills to track product movement, redemption trends, and campaign performance. Proven experience in client servicing, stakeholder management, and cross-functional coordination. Hands-on experience in catalogue setup, enrichment, and content management systems. Ability to ideate and execute promotional offers and marketing initiatives to drive engagement. Strong attention to detail and ability to multitask in a fast-paced environment. Preferred Qualifications Graduate / Postgraduate degree in Business, Marketing, or a related field. Exposure to Rewards / Loyalty programs or Marketplace operations. Proficiency in Excel, data analysis tools, and catalogue management systems. Key Attributes Customer-centric mindset Strong communication and collaboration skills Analytical and data-driven Proactive and result-oriented High sense of ownership
Reward360 Global Services Pvt Ltd is India premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our ‘Global’ loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered across any loyalty program. For over 10 years, R360s loyalty and reward platforms have driven ambitious loyalty programs for some of the world’s biggest brands including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics. Our Technology, Marketing, Alliances, Business, Product, and Operations teams work in collaboration to create and deliver the most successful loyalty programs in India today. With over 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing loyalty companies in Asia. We are looking for an Associate/Sr. Associate - Talent Acquisition to join our People Operations team. A brief job description in this regard is mentioned below. What are we looking for? Bachelor’s degree in HR, Business, or a related field 2+ years of experience in a full-cycle or technical recruiting role, exceptions can be made in the case of exceptionally smart candidates Experience in active candidate sourcing and management Experience in end to end recruitment Agency hiring or product company/startup hiring is ideal Proficiency in networking and building talent communities Solid understanding of recruiting metrics and acquisition practices and methods Good To Have Experience in creative sourcing from various sources Experience in working on TA data Behavioural Competencies Strong communication skills Strong negotiation skills Speed and ownership is a non negotiable! Why should you join us? Get to contribute to talent and impact in a company which is in transformation stage Get mentored by experienced colleagues who come in with rich industry experience Opportunity to expand repertoire across tech and non-tech roles with a leader in the Reward and Loyalty management space High ownership and high impact role!