Job description We are looking for a highly skilled Full Stack JavaScript developer who is passionate about building scalable, high-performance applications. You'll play a key role in designing and developing backend APIs and front-end interfaces using technologies like React.js , Node.js , and JavaScript/TypeScript . If you're someone who enjoys solving complex problems, optimizing performance, and working in a collaborative, fast-paced environment, this role is for you. Key Responsibilities: Develop and maintain full stack applications using ReactJS , NodeJS , and JavaScript/TypeScript Design and build RESTful APIs and backend services Work with both SQL (MySQL) and NoSQL (MongoDB) databases Optimize application performance and scalability across front-end and back-end Collaborate with designers, PMs, and other developers to deliver high-quality software Write clean, modular, and maintainable code Participate in code reviews and contribute to best practices and development processes Requirements: Strong proficiency in JavaScript, ReactJS , and NodeJS Hands-on experience with TypeScript Experience with MySQL and MongoDB Deep knowledge of API development, system architecture, and performance optimization Familiarity with Git, CI/CD tools, and agile workflows Excellent problem-solving skills and a detail-oriented mindset Strong communication skills and the ability to work in a distributed team Nice to Have: Experience with containerization (Docker) and cloud services (AWS, GCP) Familiarity with WebSockets and real-time communication Prior experience working on SaaS or messaging platforms What We Offer: Flexible and remote working environment Opportunity to work with a global team on impactful products Professional growth opportunities and support for learning Competitive compensation and perks Ready to build the future of digital communication? Apply now and join us at QuickBlox as we push the boundaries of real-time and AI-enhanced communication. To apply, send your resume and a short intro to hitesh@quickblox.com Show more Show less

About QuickBlox QuickBlox is a leading provider of white-label messaging, video calling, and AI-powered communication tools used by businesses across healthcare, education, and enterprise. We offer robust SDKs and APIs to help developers build secure, scalable communication features into their apps. As we grow our global client base, we’re looking for a skilled Technical Support Engineer to join our team and ensure our customers receive world-class technical support. Responsibilities We’re seeking a technically proficient and customer-focused Technical Support Engineer who will serve as the main point of contact for customer support issues. You’ll be responsible for troubleshooting complex technical problems, liaising with our developers, and managing relationships with key accounts. This role is ideal for someone with a background in software development who enjoys solving problems and communicating with customers. Key Responsibilities Serve as the first-line technical support agent for QuickBlox customers. Troubleshoot and resolve issues related to our APIs, SDKs, and platform integrations. Liaise between customers and internal engineering teams, clearly communicating technical issues and updates. Take ownership of technical issues and drive them to resolution. Contribute to support documentation and knowledge bases to reduce friction and enable customer self-service. Partner with the sales and product teams to ensure smooth handoff and continued success across the customer lifecycle. Contribute to customer success by supporting key accounts and building long-term relationships. Maintain accurate records in our ticketing system and help improve support documentation. Support onboarding of new customers with technical setup and best practices. Preferred Qualifications Experience in B2B SaaS or developer-focused products. Experience with RESTful APIs, WebRTC, or real-time communication platforms. Familiarity with mobile and web development environments (iOS, Android, JavaScript). Knowledge of HIPAA-compliant systems or experience in healthcare tech (a plus). Why Join QuickBlox? Opportunity to work on cutting-edge communication technology. Collaborative, remote-first team. Make a real impact by supporting products used by thousands of people globally. Room to grow into more senior technical or customer-facing roles.  Interested? We’d love to hear from you! Please send your resume and a brief note explaining why you're excited to join QuickBlox and grow your career with us. gail@quickblox.com Show more Show less

Customer Onboarding Specialist Help customers succeed with QuickBlox's real-time communication platform. About QuickBlox QuickBlox is a leading provider of customizable communication APIs, SDKs, and AI-enhanced tools for developers building real-time chat, video, and voice applications. We’re especially strong in healthcare, offering HIPAA-compliant solutions such as Q-Consultation and our SmartChat Assistant. As we scale our customer base globally, we’re seeking a technically adept and customer-obsessed Customer Onboarding Manager to guide new customers through a seamless onboarding experience—from sandbox setup to successful integration. The Role We’re looking for someone who can combine technical know-how with excellent communication and empathy. You’ll take charge of onboarding customers—especially developers and healthcare tech companies—ensuring they experience early value with QuickBlox. Your mission: accelerate time-to-integration, identify and remove obstacles, and set the stage for long-term success. Responsibilities Serve as the primary point of contact for new customers during the first 3–6 months after conversion Conduct technical onboarding calls, platform walkthroughs, and product demos tailored to each customer’s use case Guide customers through setting up their QuickBlox dashboard, integrating our SDKs/APIs, and testing features like SmartChat or Q-Consultation Understand customer goals and customize onboarding plans to align with their technical and business needs Collaborate with Sales, Product, and Support to escalate and resolve issues swiftly Monitor usage and engagement data to identify onboarding gaps, risks, and upsell opportunities Contribute to improving onboarding SOPs, documentation, and training materials Advocate for the customer internally, sharing feedback that helps us improve product and process Requirements Proven experience in customer onboarding, customer success, technical account management, or developer support—especially within SaaS, API platforms, or healthtech Solid technical aptitude—comfortable guiding developers through product integration, reviewing API docs, and troubleshooting implementation issues Outstanding communication and presentation skills—able to simplify complex concepts for both technical and non-technical audiences Familiarity with key Customer Success metrics (time-to-value, onboarding completion, NRR, etc.) Empathy, initiative, and strong ownership—you're not afraid to ask questions, raise flags, or drive improvements Bonus: Knowledge of HIPAA compliance, healthcare workflows, or telemedicine platforms Bonus: Experience with tools like HubSpot or GitHub What You’ll Gain A strategic role in an agile company transforming how businesses communicate with customers The chance to work with exciting healthtech clients and cutting-edge AI tools A global team that values innovation, initiative, and continuous learning Opportunity to develop you role and skill set in customer success, product management etc. Ready to help developers and digital health providers succeed with QuickBlox? Apply now and be part of the future of AI-enhanced communication. Send your resume to gail@quickblox.com

About QuickBlox QuickBlox is a global leader in AI-powered communication technology, offering secure, real-time messaging, video calling, and AI assistant solutions. Trusted by healthcare providers, enterprises, and developers around the world, our platform supports HIPAA-compliant digital communication tools that power virtual consultations, smart chat workflows, and patient engagement systems. With a growing international customer base and a renewed focus on AI innovation, QuickBlox is expanding its team in India. As we build out our sales force to support our rapid growth across APAC and North America, we are seeking a technically skilled and customer-focused Account Executive to drive new business and support long-term client success. About the Role As an Account Executive – SaaS Sales at QuickBlox, you’ll be responsible for winning new business and building long-term relationships with clients, especially those integrating our API and SDK-based solutions into their apps and platforms. This is a hybrid role that goes beyond closing deals—you’ll also play a key part in onboarding new customers and, for larger accounts, serve as a trusted partner through ongoing customer success and account management . Given the technical nature of our product, we require someone with a computer science or engineering background or prior experience selling SDKs, APIs, or developer tools . You should be comfortable speaking with both business decision-makers and technical stakeholders such as CTOs and developers. Key Responsibilities Drive outbound prospecting and build a pipeline of qualified leads. Manage the full sales cycle from discovery and demo to contract negotiation and close. Deliver polished, personalized product demos to a diverse range of leads—from startups to enterprise clients—effectively communicating technical capabilities and business value. Understand varied customer use cases across industries (especially healthcare) and tailor QuickBlox solutions to meet specific technical and business needs. Serve as the primary point of contact during customer onboarding , ensuring a smooth technical integration. Provide ongoing account management and support for key customers, including renewals and upsell opportunities. Maintain accurate activity and pipeline forecasts in HubSpot CRM. Educate prospects on the capabilities of QuickBlox’s SDKs, APIs, and AI-powered tools through a consultative sales process. Requirements Bachelor’s degree in Computer Science, Engineering, or a related technical field , OR equivalent experience in selling technical SaaS products. 3+ years of B2B SaaS sales experience , with a strong preference for those who’ve sold SDK/API-based or developer-first software . Excellent communication and presentation skills, with the ability to explain technical products to both technical and non-technical audiences. Experience with onboarding and supporting customers post-sale is a plus. Familiarity with CRM systems (e.g., HubSpot or Salesforce) and sales prospecting tools like Sales Navigator or Apollo. Strong problem-solving skills, attention to detail, and a genuine interest in helping customers succeed. What We Offer Competitive base salary with uncapped commissions and performance incentives. End-to-end ownership : Play a role in the entire customer journey, from first conversation to long-term success. High-impact work : Contribute to solutions that improve patient care, streamline operations, and enhance communication in healthcare and other critical sectors. Growth opportunities : Fast-track career advancement into senior sales, account management, or leadership roles. Supportive culture : Work with a global team of talented professionals committed to innovation, collaboration, and integrity. Learn more at www.quickblox.com 🚀 If you're excited by technical SaaS sales and want to be part of a growing global company where you can own both the sales and success process— apply now to join QuickBlox’s India team! Send resume to gail@quickblox.com