12 Queue Monitoring Jobs

As a Workforce Management Senior Associate/Team Lead in Chennai/Noida, your role will involve Workforce Management-RTA. You are expected to have 3-8 years of work experience in Workforce Management, specifically in RTA Queue Monitoring. Your ability to communicate information professionally, both verbally and in writing, is crucial. Associates with Queue monitoring and Incident Management experience are preferred. Your key responsibilities will include: - Performing Real-Time Queue Monitoring and monitoring service levels for the lines of business - Creating a daily game plan to ensure the right people are in the right place at the right time - Ensuring daily Service Levels are met and condu...

Role Overview: You will be responsible for leading and supporting S/4 HANA EWM implementations, configuring core SAP EWM components, designing RF screens, and providing cross-functional expertise in MM, WM, QM, and SD. Additionally, you will be required to provide post-Go Live support, handle enhancements, and ensure SLA adherence for production issues. Key Responsibilities: - Lead and support S/4 HANA EWM implementations, with a minimum of 12 full-cycle implementations required. - Configure core SAP EWM components including Warehouse Organizational Structure, Inbound/Outbound processes, Putaway, Picking, Packing, Shipping, Storage Control, Replenishment, Physical Inventory, Serial Number an...

Must have Min 3yrs exp in WFM Real time Management/ Real Time Monitoring Intraday real time monitoring of service levels for all queues 24/7/365 Fluent in English US Shifts Call 8447780697 send CV monu@creativeindians.com

As a Workforce Management - RTA Senior Associate/Team Lead based in Chennai/Noida, your primary responsibility will be to monitor real-time queues and ensure service levels are met for the lines of business. Your role will involve creating a daily game plan to have the right people in the right place at the right time and performing real-time SL escalation procedures to advise internal and external customers on performance using color codes. Key Responsibilities: - Perform real-time queue monitoring and incident management, with a focus on RTA queue monitoring. - Monitor service levels daily and conduct root cause analysis if service levels are not met. - Respond to calls on the attendance l...

As an SAP S/4 HANA Functional Consultant specializing in SAP EWM (Extended Warehouse Management), you will play a crucial role in configuring various areas of EWM to optimize warehouse operations. Your responsibilities will include: - Configuring Warehouse Org. Structure, Inbound process, outbound process - Implementing process oriented storage control & layout oriented storage control - Overseeing Replenishment & Physical Inventory process - Managing Serial Number and Batch management - Designing RF (ITS) screens, wave/2-step picking, Packaging, ATP - Handling Shipments and delivery processing including output configuration - Managing Transportation Unit Management, Idoc, Interface, Queue m...

Job Summary : We are hiring a highly analytical and detail-oriented WFM Real-Time Analyst (RTA) to join our Workforce Management team. The ideal candidate will be responsible for monitoring real-time queue performance, ensuring optimal agent productivity, and adjusting workforce plans to meet SLA targets. Hands-on experience with Blue Pumpkin , Oracle RTA , or similar Workforce Management tools is mandatory. Key Responsibilities : Monitor real-time service levels and adherence to schedules Track agent productivity and provide instant feedback to floor supervisors Make intraday adjustments to staffing based on call volume trends Collaborate with Ops and WFM teams to optimize shift allocations...

Responsibilities: * Collaborate with cross-functional teams on project delivery. * Monitor queues, resolve CIF errors in APO PPDS. * Implement APO PPDS solutions using S4 Advanced Planning tools.

As an Institutional Investment Operations Manager at Wells Fargo, you will manage and develop a team of individual contributors and managers who work on complex issues. You will be responsible for identifying and recommending opportunities for process improvement and risk control development. Collaborating with all business partners and various departments, you will create efficiencies and mitigate risks for the team and the organization. Resolving complex issues and processes within Institutional Investment Operations will be a key part of your role. You will make decisions and resolve issues regarding resources, objectives, and operations of the functional area and team to meet business ob...

Job Summary : We are hiring a highly analytical and detail-oriented WFM Real-Time Analyst (RTA) to join our Workforce Management team. The ideal candidate will be responsible for monitoring real-time queue performance, ensuring optimal agent productivity, and adjusting workforce plans to meet SLA targets. Hands-on experience with Blue Pumpkin , Oracle RTA , or similar Workforce Management tools is mandatory. Key Responsibilities : Monitor real-time service levels and adherence to schedules Track agent productivity and provide instant feedback to floor supervisors Make intraday adjustments to staffing based on call volume trends Collaborate with Ops and WFM teams to optimize shift allocations...

Must have Min 1+yrs exp as a WFM Team Leader RTA International BPO Bangalore Handled a team of RTA's. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Min 1+yrs exp as a RTA. Real Time Queue Monitoring Maintaining Service Levels & Associated Metrics Preparation of Daily/ Weekly/ Monthly reports. 24*7 Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Min 1+yrs exp as a RTA. Real Time Queue Monitoring Maintaining Service Levels & Associated Metrics Preparation of Daily/ Weekly/ Monthly reports. 24*7 Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com