Job Purpose This role is responsible for leading the Business Intelligence (BI) team in delivering data-driven insights to drive business growth and improvement. Also, will be responsible for developing and implementing BI strategies, leading a team of BI professionals, and collaborating with stakeholders to identify and address business needs. Key Responsibilities Functional Responsibilities Develop and execute a comprehensive BI strategy to meet business needs, including data warehousing, reporting, and analytics. Collaborate with business stakeholders to identify and address business needs, and to develop and implement BI solutions. Develop and maintain reports and dashboards to provide insights to business stakeholders. Analyze and interpret data to identify trends, patterns, and insights, and to inform business decisions. Stay up to date with industry trends and emerging technologies and apply this knowledge to improve the BI function. Manage budgets and resources for the BI team and ensure that projects are delivered on time and within budget. Job Requirements Qualifications Master’s degree in Business Administration, Computer Science, or related field. Experience Minimum of 15+ years of experience in Business Intelligence, with at least 3 years of experience in a leadership role. Functional Competencies Strong technical skills in BI tools, such as Tableau, Power BI, or QlikView. Certification in Business Intelligence or data analytics, such as Certified Data Analyst (CDA) or Certified Business Intelligence Analyst (CBIA), is desirable. Experience with cloud-based BI tools, such as Amazon QuickSight or Google Data Studio, is desirable. Behavioral Competencies Experience with machine learning and artificial intelligence, and the ability to apply these technologies to improve the BI function, is desirable. Strong analytical and problem-solving skills, with the ability to analyze complex data sets and identify insights. Excellent communication and collaboration skills, with the ability to work with stakeholders at all levels of the organization.
The role involves leading the sales team, driving business growth and branch expansion for the State. The ideal candidate should have a strong background in affordable housing finance and home loans, along with proven leadership skills. Role & responsibilities 1. Sales & Business Growth: Develop and execute sales strategies to achieve business targets. Drive customer acquisition through direct sales, and referral networks. 2. Team Leadership & Management: Build, mentor, and lead a high-performing sales team, including Regional Business Heads, Area Sales Managers, Sales Managers and Sales Officers. 3. Compliance & Operational Excellence: Ensure adherence to NHB regulations and internal company policies. Collaborate with credit, risk, legal, and operations teams to ensure smooth loan disbursals and customer service. Preferred candidate profile Education: Bachelors degree (any) Experience: 15+ years of experience in housing finance/home loans, with at least 3-5 years in a leadership role managing a State/regional sales team. Industry Preference : Housing Finance Companies (HFCs), NBFCs with a strong home loan portfolio.
Role Summary: We are seeking an experienced Head of Production Support to lead and oversee the 24/7 production support operations across Core Banking and Digital Channels. The ideal candidate will have strong expertise in core banking systems, digital/mobile banking applications, payment systems, and TASA banking application , with the ability to manage geographically distributed support teams and ensure seamless business operations. Key Responsibilities: Lead and manage the production support team (L1 & L2) for Core Banking, Digital Banking (mobile & web apps), and Payment Systems. Ensure 24x7 availability and smooth functioning of core banking and digital channels , maintaining SLAs and minimizing downtime. Provide technical and functional expertise in core banking operations and TASA banking application. Establish effective monitoring, escalation, and incident management processes for all production environments. Drive root cause analysis (RCA) and implement long-term solutions to recurring issues. Collaborate with application, infrastructure, and business teams to align production support processes with business needs. Develop and maintain operational dashboards, performance metrics, and regular reporting to senior management. Train, mentor, and develop support teams across locations to build technical capability and operational excellence. Ensure compliance with IT security policies, data privacy regulations, and audit requirements in production environments. Required Skills & Competencies: Strong functional and technical expertise in core banking systems and processes , including TASA banking application. In-depth understanding of digital banking platforms, mobile apps, internet banking, and payment systems. Proven experience managing production support in 24/7 mission-critical banking environments. Hands-on knowledge of incident, change, and problem management (ITIL framework preferred). Excellent leadership, communication, and stakeholder management skills. Ability to manage distributed teams, vendors, and cross-functional coordination. Qualifications & Experience: Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. 18+ years of experience in IT within the BFSI domain, with at least 5+ years in a leadership role managing production support for Core Banking and Digital Channels. Certification in ITIL or similar frameworks is a plus.
Key Responsibilities Develop and implement recruitment strategies: Design effective approaches for sourcing, assessing, and hiring qualified candidates across functions. Stakeholder management: Collaborate with business leaders and hiring managers to understand and fulfill hiring objectives and workforce planning needs. End-to-end recruitment: Manage the full recruitment life cycle, from job posting, candidate sourcing (job portals, social media, referrals, events), screening, and assessment to interviews, offer negotiation, and onboarding. Talent pipeline management: Build and maintain strong pools of potential candidates for both immediate and future requirements. Data-driven hiring: Track, analyze, and report on recruitment metrics and KPIs to spot improvement opportunities and ensure process excellence. Candidate experience: Ensure a seamless, positive, and engaging experience for all candidates throughout the hiring process. Advisory role: Guide hiring managers in crafting job descriptions and consult on best talent assessment practices. Employer branding: Promote the employer brand to attract high-quality candidates. Qualifications & Skills Education: Bachelor's degree in Human Resources, Business Administration, or related field (Master’s preferred). Experience: 8-10 years in talent acquisition or recruitment, with demonstrated success in sourcing, assessing, and hiring for diverse business functions (including Non-IT and IT roles in NBFC/BFSI sectors). Technical skills: Proficiency in applicant tracking systems (ATS), HRIS, or other recruitment tools. Expertise in sourcing: Strong command of recruiting via databases, social media, professional networks, and referral programs. Communication: Excellent verbal and written skills; proven ability to build relationships with stakeholders and candidates of all seniority levels. Analytical ability: Skilled at tracking metrics, analyzing data, and presenting actionable insights on recruitment performance. Organizational agility: Comfortable working independently and as part of a team in fast-paced, dynamic settings
Role Summary: We are seeking an experienced Head of Production Support to lead and oversee the 24/7 production support operations across Core Banking and Digital Channels. The ideal candidate will have strong expertise in core banking systems, digital/mobile banking applications, payment systems, and TASA banking application , with the ability to manage geographically distributed support teams and ensure seamless business operations. Key Responsibilities: Lead and manage the production support team (L1 & L2) for Core Banking, Digital Banking (mobile & web apps), and Payment Systems. Ensure 24x7 availability and smooth functioning of core banking and digital channels , maintaining SLAs and minimizing downtime. Provide technical and functional expertise in core banking operations and TASA banking application. Establish effective monitoring, escalation, and incident management processes for all production environments. Drive root cause analysis (RCA) and implement long-term solutions to recurring issues. Collaborate with application, infrastructure, and business teams to align production support processes with business needs. Develop and maintain operational dashboards, performance metrics, and regular reporting to senior management. Train, mentor, and develop support teams across locations to build technical capability and operational excellence. Ensure compliance with IT security policies, data privacy regulations, and audit requirements in production environments. Required Skills & Competencies: Strong functional and technical expertise in core banking systems and processes , including TASA banking application. In-depth understanding of digital banking platforms, mobile apps, internet banking, and payment systems. Proven experience managing production support in 24/7 mission-critical banking environments. Hands-on knowledge of incident, change, and problem management (ITIL framework preferred). Excellent leadership, communication, and stakeholder management skills. Ability to manage distributed teams, vendors, and cross-functional coordination. Qualifications & Experience: Bachelors or Masters degree in Computer Science, Information Technology, or a related field. 18+ years of experience in IT within the BFSI domain, with at least 5+ years in a leadership role managing production support for Core Banking and Digital Channels. Certification in ITIL or similar frameworks is a plus. Show more Show less
This role is responsible to lead the development, enhancement and maintenance of the Loan Management System. Also, to drive the end-to-end technology strategy to streamline loan origination, processing, servicing and reporting, ensuring high performance, security, and regulatory compliance. Key Responsibilities Functional Responsibilities -Lead the design, development, and enhancement of the Loan Management System, leveraging Java for application logic and PL/SQL for database programming Oversee end-to-end LMS functionality, including loan origination, underwriting, disbursal, servicing, collections and reporting Collaborate with business analysts, risk and compliance teams to translate loan processing requirements into technical specifications Manage database design, performance tuning, stored procedures, and triggers using Oracle PL/SQL. -Ensure system scalability, data integrity and security compliance with industry standards and regulations. Supervise the integration of the LMS with third-party systems such as credit bureaus, payment gateways, CRM and accounting platforms Drive continuous improvement initiatives and system upgrades aligned with business needs -Monitor system performance, troubleshoot issues, and ensure high availability -Prepare technical documentation and reporting for senior management and auditors -Lead continuous improvement initiatives using Agile/Scrum methodologies Job Requirements Qualifications Bachelor’s or Master’s degree in Computer Science, Information Technology Experience 20+ years of software development experience, with at least 4 years focused on loan or financial systems Functional Competencies Strong expertise in Java (Spring framework preferred) and PL/SQL Experience with relational databases like Oracle, SQL Server, or similar Proven experience leading a development team and managing complex projects Solid understanding of loan products, lending lifecycle, credit risk, and compliance Hands-on experience with APIs, middleware, and system integrations Familiarity with DevOps, CI/CD pipelines, and version control tools (Git) Behavioral Competencies Strategic and analytical thinking Strong communication and interpersonal skills Problem-solving and decision-making skills Strong networking and People Management skills
Job Title: Microsoft Dynamics 365 CRM Developer 📍 Location: Chennai | 💼 Experience: [Junior/Mid/Senior based on requirement] About the Role We are looking for a skilled Microsoft Dynamics 365 CRM Developer to join our team. The ideal candidate will have strong technical expertise in Dynamics 365 Customer Engagement (CE), Power Platform, and related Microsoft technologies. You will be responsible for designing, developing, and customizing CRM solutions that align with business needs and best practices. Key Responsibilities Design, develop, and implement custom solutions within the Dynamics 365 platform. Customize forms, views, dashboards, and user interfaces to enhance usability. Develop and maintain plugins, workflows, and custom workflow activities . Integrate Dynamics 365 with external systems using REST/SOAP APIs and SSIS . Perform data migration and management using SQL Server and related tools. Create and maintain JavaScript web resources to improve user experience. Ensure compliance with the Dynamics 365 security model (roles, teams, business units). Provide technical support, training, and troubleshooting for CRM users. Prepare and maintain technical documentation for developed solutions. Stay updated with the latest Dynamics 365 and Power Platform features . Required Skills & Experience Strong knowledge of Dynamics 365 CE architecture, customization, configuration, and integrations . Hands-on experience with Power Apps (Canvas & Model-driven), Power Automate, and Power BI . Proficiency in C#, JavaScript, HTML, CSS, and SQL Server . Familiarity with CRM SDK, data migration tools (SSIS), and integration frameworks . Solid understanding of CRM business processes (Sales, Marketing, Customer Service). Strong problem-solving skills and ability to translate business needs into technical solutions. Excellent communication and collaboration skills with stakeholders. Bachelor’s degree in Computer Science, IT, or related field . Microsoft Dynamics 365 certifications (preferred). Why Join Us? Work on exciting end-to-end Dynamics 365 and Power Platform projects . Collaborative and growth-oriented team culture. Opportunity to stay at the forefront of Microsoft technologies .