6 Query Response Jobs

Overview: Outpace Consulting Services is looking for a Service Desk Associate : Fresher for a leading ITES company. This entry-level role is perfect for individuals eager to start a career in IT support. You'll be the first point of contact for user queries, providing essential troubleshooting for hardware, software, and network issues. This position requires strong communication skills, a willingness to learn, and the ability to work in a dynamic, fast-paced environment. Key Responsibilities: Query Response: Respond promptly and professionally to user queries via phone, email, or ticketing system. Troubleshooting: Provide basic troubleshooting support for hardware, software, network, and application issues. Incident Management: Log and track all incidents and service requests accurately using a ticket management system. Escalation: Escalate unresolved issues to the next level of support in accordance with established Service Level Agreements (SLAs). IT Setup & Support: Assist in setting up and configuring desktops, laptops, printers, and other IT equipment. Documentation & Learning: Follow standard operating procedures and maintain documentation, while continuously learning new technologies and processes. Required Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not mandatory. Experience: No prior professional experience is required; internships or academic projects in IT are a plus. Technical Skills: Basic knowledge of Windows OS, MS Office, and fundamental networking concepts. Soft Skills: Strong communication and interpersonal skills. Flexibility: Ability to work in shifts or flexible schedules if needed. Mindset: Willingness to learn and grow in a fast-paced environment.

Overview: Outpace Consulting Services is looking for a IT Support- Service Desk for a leading ITES company. This entry-level role is perfect for individuals eager to start a career in IT support. You'll be the first point of contact for user queries, providing essential troubleshooting for hardware, software, and network issues. This position requires strong communication skills, a willingness to learn, and the ability to work in a dynamic, fast-paced environment. Key Responsibilities: Query Response: Respond promptly and professionally to user queries via phone, email, or ticketing system. Troubleshooting: Provide basic troubleshooting support for hardware, software, network, and application issues. Incident Management: Log and track all incidents and service requests accurately using a ticket management system. Escalation: Escalate unresolved issues to the next level of support in accordance with established Service Level Agreements (SLAs). IT Setup & Support: Assist in setting up and configuring desktops, laptops, printers, and other IT equipment. Documentation & Learning: Follow standard operating procedures and maintain documentation, while continuously learning new technologies and processes. Required Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not mandatory. Experience: No prior professional experience is required; internships or academic projects in IT are a plus. Technical Skills: Basic knowledge of Windows OS, MS Office, and fundamental networking concepts. Soft Skills: Strong communication and interpersonal skills. Flexibility: Ability to work in shifts or flexible schedules if needed. Mindset: Willingness to learn and grow in a fast-paced environment.

Overview: Outpace Consulting Services is looking for a T echnical Support-IT Desk for a leading ITES company. This entry-level role is perfect for individuals eager to start a career in IT support. You'll be the first point of contact for user queries, providing essential troubleshooting for hardware, software, and network issues. This position requires strong communication skills, a willingness to learn, and the ability to work in a dynamic, fast-paced environment. Key Responsibilities: Query Response: Respond promptly and professionally to user queries via phone, email, or ticketing system. Troubleshooting: Provide basic troubleshooting support for hardware, software, network, and application issues. Incident Management: Log and track all incidents and service requests accurately using a ticket management system. Escalation: Escalate unresolved issues to the next level of support in accordance with established Service Level Agreements (SLAs). IT Setup & Support: Assist in setting up and configuring desktops, laptops, printers, and other IT equipment. Documentation & Learning: Follow standard operating procedures and maintain documentation, while continuously learning new technologies and processes. Required Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not mandatory. Experience: No prior professional experience is required; internships or academic projects in IT are a plus. Technical Skills: Basic knowledge of Windows OS, MS Office, and fundamental networking concepts. Soft Skills: Strong communication and interpersonal skills. Flexibility: Ability to work in shifts or flexible schedules if needed. Mindset: Willingness to learn and grow in a fast-paced environment.

Overview: Outpace Consulting Services is looking for a Service Desk Analyst / IT Helpdesk Analyst for a leading ITES company. This entry-level role is perfect for individuals eager to start a career in IT support. You'll be the first point of contact for user queries, providing essential troubleshooting for hardware, software, and network issues. This position requires strong communication skills, a willingness to learn, and the ability to work in a dynamic, fast-paced environment. Key Responsibilities: Query Response: Respond promptly and professionally to user queries via phone, email, or ticketing system. Troubleshooting: Provide basic troubleshooting support for hardware, software, network, and application issues. Incident Management: Log and track all incidents and service requests accurately using a ticket management system. Escalation: Escalate unresolved issues to the next level of support in accordance with established Service Level Agreements (SLAs). IT Setup & Support: Assist in setting up and configuring desktops, laptops, printers, and other IT equipment. Documentation & Learning: Follow standard operating procedures and maintain documentation, while continuously learning new technologies and processes. Required Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not mandatory. Experience: No prior professional experience is required; internships or academic projects in IT are a plus. Technical Skills: Basic knowledge of Windows OS, MS Office, and fundamental networking concepts. Soft Skills: Strong communication and interpersonal skills. Flexibility: Ability to work in shifts or flexible schedules if needed. Mindset: Willingness to learn and grow in a fast-paced environment.

Experience in US FDA regulatory submission and query response along with handling of Control correspondence. Good Knowledge in Current US FDA Guidelines and MAPP Preparation of Module 1-5, Review and submit through eCTD software. Exposure to 505(j) and 505(b)(2) NCE-1 based submission. Experience in DMF review. Prepare, review, and submit regulatory submissions for Product life cycle management. Collaborate with cross-functional teams (R&D, Quality, Clinical) to ensure regulatory compliance. Develop and implement regulatory strategies to support product approvals and lifecycle management. Monitor regulatory intelligence and assess the impact of regulatory changes on the business. Working knowledge of clinical trial regulations and GxPs. Proficiency in regulatory software or document management systems Please share your CVs @ Kavya.c@viyash.com

Solve problems & referral to general guidelines Build and maintain strong relationships with customers Responding to customer queries in a timely manner Identifying customer needs and helping customers Call/WhatsApp HR Ankita 8938995358 Required Candidate profile Excellent command over English communication Should have very good interpersonal skills Immediate joiners only Freshers/UG both can apply Candidate should be in delhi