Quality Assurance Manager

Job Summary:

QA Manager

Key Responsibilities:

• Lead and manage the QA team, including QA engineers, analysts, and testers.
  
• Develop, implement, and maintain QA processes, standards, and best practices.
  
• Collaborate with cross-functional teams (Development, Product, Operations) to ensure quality throughout the software development lifecycle.
  
• Oversee testing strategy including functional, regression, performance, and automated testing.
  
• Define and track key quality metrics (e.g., defect rates, test coverage, release readiness).
  
• Conduct root cause analysis and drive corrective and preventive actions (CAPA).
  
• Ensure compliance with industry standards and regulatory requirements (e.g., ISO, GDPR, HIPAA as applicable).
  
• Manage tools and technologies to support automated and manual testing.
  
• Mentor and train QA team members, fostering a culture of accountability and quality.
  
• Communicate test plans, results, and issues to stakeholders in a clear and timely manner.
  

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field (Masters preferred).
  
• Proven experience (8 years) in Quality Assurance, including at least 5 years in a leadership or managerial role.
  
• Strong knowledge of QA methodologies, tools, and processes.
  
• Hands-on experience with automated testing tools (e.g., Selenium, JUnit, TestNG, Cypress).
  
• Experience with CI/CD pipelines and DevOps practices.
  
• Familiarity with Agile/Scrum development processes.
  
• Strong analytical and problem-solving skills.
  
• Excellent communication and leadership abilities.
  

Preferred Skills:

• ISTQB or other QA certification.
  
• Experience with performance testing tools (e.g., JMeter, LoadRunner).
  
• Familiarity with cloud platforms (AWS, Azure, GCP).
  
• Knowledge of security testing practices.