Quality Analyst- Dental BV

Greetings From Savista!!

Quality Analyst for Dental BV.

Roles & Responsibilites:

a. Analysis responsibilities:

• Conduct regular audits based on the audit frequency
• Maintain working knowledge of Quality standards & Projects guidelines
• Allocation of daily audit volume.
• To do Focused and Process audit.
• To conduct Ramp up meeting with new agents and share daily feedback.
• To take initiative in addressing global issues.
• To be part of new projects transition for assigned project.
• To learn new specialties and process/scopes.
• To conduct monthly meetings with OPS.
• Conduct refresher sessions based on errors identified.

b. Reporting:

• Sharing Daily & Weekly audit reports with stake holders
• Sharing Audit trends/findings on weekly/monthly basis
• Creation of monthly quality dashboard
• Monthly error trend analysis with operations and seek RCA/POA

c. Process Improvement:

• Come up with minimum of 5 ideas for process improvement in calendar year.
• Part to Improvement projects identified by QA leads

d. Client Policy and Procedure:

• Maintain an up-to-date personal folder containing: updated training memos; policy e-mails; payer updates; minutes and handouts from monthly meetings; letter templates with file addresses.
• Consistently apply current policy and procedure to all analysis.
• Advise management when additional policies may be needed to support analysis activities.
• Maintain strict confidentiality in accordance with HIPAA regulations and Company policy.
• Any patient private health information (PHI) must not be divulged on any account except to payers that need the information in order to process the claim for payment.

Required Candidate Profile:

• Minimum of 2 year experience in Dental BV as AR and in Quality

  .
• Good Typing speed and keyboard skills
• Good reasoning and analytical skills
• Team player
• Data analysis skills
• Good Root Cause Analysis capabilities
• Excel and MS Office skills
• Excellent Vocal Communication
• Adaptability to work in different shifts, teams and roles
• Disciplined and systematic approach to daily work

Dental BV Experience is Mandatory

Preferably Immediate joiners can apply.

ta.chennai@savistarcm.com

Regards,

Team - TA