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1.0 - 6.0 years
2 - 7 Lacs
Ahmedabad
Work from Office
Job Title: Dental EV Specialist (Voice Process) Company: TechnocruitX Universal Services Pvt. Ltd. Location: B1/607, 6th Floor, Westgate Business Bay, Sarkhej-Gandhinagar Highway, Near Jaguar Showroom, Makarba, Ahmedabad, Gujarat 380051 Company Website: www.technocruitx.com Employment Details: Employment Type: Full-Time (Work from Office) Shift Timing: Night Shift (6:30 PM 3:30 AM) Working Days: 5 Days a Week Experience Required: 6 months to 3 years (in Dental EV Voice Process only) Job Summary: We are seeking a motivated and experienced Dental EV Specialist to join our team. The ideal candidate will have prior experience in dental eligibility verification (EV) for the US healthcare process and possess excellent communication and analytical skills. Key Responsibilities: Perform dental insurance eligibility verification for patients by calling insurance companies. Accurately document and update patient eligibility details in the system. Interpret insurance responses and communicate coverage details effectively. Coordinate with internal teams to ensure complete and timely processing. Meet daily/weekly targets while maintaining accuracy and quality standards. Follow HIPAA compliance and company protocols strictly. Candidate Requirements: 6 months to 3 years of experience in Dental EV voice process is mandatory. Strong communication skills (verbal and written) in English. Ability to handle US clients professionally during calls. Basic knowledge of dental terminology and insurance processes. Familiarity with RCM tools/software will be an advantage. Perks & Benefits: Free meal facility during shift hours. Supportive and professional work culture that encourages growth. Opportunities for skill enhancement and long-term career growth in the RCM domain. Job Title: Dental AR (Accounts Receivable) Specialist Location: Makarba, Ahmedabad Shift: Night Shift Only Mode: Work from Office Experience Required: 6 months to 3 years in Dental AR Job Summary: The Dental AR Specialist is responsible for managing accounts receivable processes for dental healthcare clients in the U.S. This includes following up with insurance companies, resolving denied claims, ensuring timely payments, and maintaining accurate records of outstanding balances. Key Responsibilities: Review and analyze unpaid or denied claims from insurance companies. Follow up via phone calls (voice process) and other channels to resolve claims. Work on claim corrections, re-submissions, and appeals to ensure maximum reimbursement. Update billing systems with the status of claims and maintain proper documentation. Meet performance metrics including call volume, resolution rate, and aging of claims. Collaborate with team members and supervisors for escalations and process improvements. Maintain HIPAA compliance and patient confidentiality. Requirements: Minimum 6 months of experience in Dental AR (U.S. Healthcare process). Good understanding of dental billing codes, terminologies, and insurance policies. Strong communication skills in English (verbal and written). Familiarity with AR tools and billing software preferred. Ability to work independently in a fast-paced environment. Willing to work in night shifts (as per U.S. time zones). Contact Details: Phone: 90813 33150 Email: job@technocruitx.com
Posted 15 hours ago
4.0 - 6.0 years
4 - 6 Lacs
Chennai
Work from Office
Greetings From Savista!! We are hiring Quality Analyst for Dental BV. Roles & Responsibilites: a. Analysis responsibilities: Conduct regular audits based on the audit frequency Maintain working knowledge of Quality standards & Projects guidelines Allocation of daily audit volume. To do Focused and Process audit. To conduct Ramp up meeting with new agents and share daily feedback. To take initiative in addressing global issues. To be part of new projects transition for assigned project. To learn new specialties and process/scopes. To conduct monthly meetings with OPS. Conduct refresher sessions based on errors identified. b. Reporting: Sharing Daily & Weekly audit reports with stake holders Sharing Audit trends/findings on weekly/monthly basis Creation of monthly quality dashboard Monthly error trend analysis with operations and seek RCA/POA c. Process Improvement: Come up with minimum of 5 ideas for process improvement in calendar year. Part to Improvement projects identified by QA leads d. Client Policy and Procedure: Maintain an up-to-date personal folder containing: updated training memos; policy e-mails; payer updates; minutes and handouts from monthly meetings; letter templates with file addresses. Consistently apply current policy and procedure to all analysis. Advise management when additional policies may be needed to support analysis activities. Maintain strict confidentiality in accordance with HIPAA regulations and Company policy. Any patient private health information (PHI) must not be divulged on any account except to payers that need the information in order to process the claim for payment. Required Candidate Profile: Minimum of 2 year experience in Dental BV as AR and in Quality . Good Typing speed and keyboard skills Good reasoning and analytical skills Team player Data analysis skills Good Root Cause Analysis capabilities Excel and MS Office skills Excellent Vocal Communication Adaptability to work in different shifts, teams and roles Disciplined and systematic approach to daily work Dental BV Experience is Mandatory . Preferably Immediate joiners can apply. Interested please share your resume to ta.chennai@savistarcm.com or reach us at 8448999198 for telephonic interview. Regards, Team - TA
Posted 3 weeks ago
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