Quality Analyst || Content Moderation

1 - 5 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Content Moderator / Quality Analyst in the Safety & Trust team based in Ahmedabad, you will be responsible for reviewing and moderating user-generated content across various platforms. Your role is essential in maintaining a safe, respectful, and compliant digital environment. Your key responsibilities will include: - Reviewing and moderating user-generated content to ensure adherence to community guidelines, policies, and safety standards. - Identifying and promptly removing harmful, inappropriate, or sensitive content. - Maintaining accuracy, consistency, and quality in content review. - Escalating complex or ambiguous cases to senior teams. - Meeting daily productivity and quality targets. - Contributing to maintaining a safe and positive online ecosystem. To excel in this role, you should possess the following skills and competencies: - Strong attention to detail and analytical decision-making. - Good communication skills in English (written & verbal). - Ability to handle sensitive, repetitive, or challenging content. - Capability to work in rotational shifts. - Emotional resilience and professionalism. The company offers a competitive salary of up to 6 LPA along with benefits such as both-way cab facility and relocation bonus. Additionally, there are career growth opportunities in the fast-growing digital safety domain.,

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