Key Responsibilities Handle incoming service leads from customers via app, website, or phone. Act as a primary point of contact for customer support queries in Tirupati. Coordinate with the relevant vendor/service partners to assign and complete tasks. Monitor task status and ensure timely service delivery and customer satisfaction. Maintain accurate records of service requests, status updates, and follow-ups. Assist in onboarding new vendors and ensuring quality compliance. Gather feedback from both customers and vendors to improve operations. Resolve service-related issues efficiently and escalate complex concerns when required. Collaborate with the central operations and tech team for process improvements. Key Requirements Bachelor's degree in any discipline (preferred: Business, Operations, or Management). 1–3 years of experience in operations, customer service, or vendor coordination. Strong communication skills in English and Telugu. Good negotiation and interpersonal skills. Ability to multitask, prioritize, and manage time effectively. Comfortable using CRM tools, Excel, and basic tech platforms. Experience in a service-based or startup environment is a plus. Must be based in or willing to relocate to Tirupati . Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Application Question(s): Do you have any prior work experience? Are you an immediate joiner? Have you heard about Snickr in Tirupati?" Work Location: In person Expected Start Date: 15/05/2025

Job Title : Supervisor – Housekeeping Department : Operations Location : Tirupati Salary : ₹8,000 – ₹10,000 per month (plus incentives) Reporting to : Operations Manager Company Overview Snickr is a fast-growing home services platform committed to delivering high-quality, reliable, and convenient services to our customers. Our services include housekeeping, deep cleaning, sanitation, and other essential home solutions. We are looking for a dynamic and responsible Housekeeping Supervisor to ensure smooth service operations and customer satisfaction. Key Responsibilities Customer Communication Call and coordinate with customers regarding their bookings. Confirm addresses and ensure accurate location tracking. Service Supervision Conduct on-site service checks to ensure quality standards. Monitor service execution from start to finish. Team Management Supervise and motivate servicemen to maintain discipline and performance. Ensure proper attendance and availability of housekeeping staff. Assist with equipment requirements and manage tools for service teams. Business Development Identify new opportunities and leads in the assigned territory. Support in expanding service coverage and client base. Customer Feedback & Satisfaction Collect feedback post-service and address any concerns immediately. Resolve customer complaints and improve service delivery. Focus on achieving and maintaining high customer satisfaction. Logistics & Transport Coordination Ensure timely transportation of staff and equipment to service locations. Handle emergency transport or last-minute rescheduling. Daily Operations & Targets Achieve daily cleaning targets (2–8 toilets per day, or more if required). Coordinate extra toilet cleaning requests or special assignments. Skills & Qualifications Minimum 1–2 years of experience in housekeeping or facility services supervision Strong communication and customer handling skills Ability to manage field staff and ensure accountability Familiar with basic equipment and cleaning protocols Problem-solving attitude and flexible with work hours Smartphone literacy for app-based task management (if required) Knowledge of local areas and basic transport coordination Work Schedule 6 days a week (Sunday off or rotational) Must be available for early morning shifts if needed Perks & Benefits Travel and mobile allowance (if applicable) Monthly performance-based incentives Career growth opportunities in a growing startup environment if interested call me on 8078218331 Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Work Location: In person

Job Title : Supervisor – Housekeeping Department : Operations Location : Tirupati Salary : ₹8,000 – ₹10,000 per month (plus incentives) Reporting to : Operations Manager Company Overview Snickr is a fast-growing home services platform committed to delivering high-quality, reliable, and convenient services to our customers. Our services include housekeeping, deep cleaning, sanitation, and other essential home solutions. We are looking for a dynamic and responsible Housekeeping Supervisor to ensure smooth service operations and customer satisfaction. Key Responsibilities Customer Communication Call and coordinate with customers regarding their bookings. Confirm addresses and ensure accurate location tracking. Service Supervision Conduct on-site service checks to ensure quality standards. Monitor service execution from start to finish. Team Management Supervise and motivate servicemen to maintain discipline and performance. Ensure proper attendance and availability of housekeeping staff. Assist with equipment requirements and manage tools for service teams. Business Development Identify new opportunities and leads in the assigned territory. Support in expanding service coverage and client base. Customer Feedback & Satisfaction Collect feedback post-service and address any concerns immediately. Resolve customer complaints and improve service delivery. Focus on achieving and maintaining high customer satisfaction. Logistics & Transport Coordination Ensure timely transportation of staff and equipment to service locations. Handle emergency transport or last-minute rescheduling. Daily Operations & Targets Achieve daily cleaning targets (2–8 toilets per day, or more if required). Coordinate extra toilet cleaning requests or special assignments. Skills & Qualifications Minimum 1–2 years of experience in housekeeping or facility services supervision Strong communication and customer handling skills Ability to manage field staff and ensure accountability Familiar with basic equipment and cleaning protocols Problem-solving attitude and flexible with work hours Smartphone literacy for app-based task management (if required) Knowledge of local areas and basic transport coordination Work Schedule 6 days a week (Sunday off or rotational) Must be available for early morning shifts if needed Perks & Benefits Travel and mobile allowance (if applicable) Monthly performance-based incentives Career growth opportunities in a growing startup environment if interested call me on 8078218331 Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Work Location: In person

Talk to Customer Getting the Customer Address Supervisor - Service checks Business Development Feedback on services Making Servicemen to work properly Equipment's support Target customer satisfactions Quick transportations Achieving daily targets If interested please call me on 8078218331 Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Language: Hindi (Preferred) Work Location: In person

Job Title: Performance Testing QA Engineer Experience: 5 – 7 Years Location: Gurugram Employment Type: Full-time Job Summary: We are seeking a skilled and detail-oriented Performance Testing QA Engineer with 5–7 years of experience in non-functional testing, specializing in JMeter and LoadRunner . The ideal candidate will be responsible for designing, executing, and analyzing performance tests to ensure the scalability, stability, and reliability of our applications under load. Key Responsibilities: Design and develop performance test strategies, plans, and scripts using Apache JMeter and Micro Focus LoadRunner . Perform load, stress, spike, endurance, and scalability testing for web and backend applications. Gather performance requirements and system architecture inputs from developers, architects, and product teams. Conduct test execution and analyze results to identify bottlenecks and performance issues. Work with DevOps and engineering teams to tune systems for optimal performance. Generate and present detailed performance test reports and recommendations to stakeholders. Maintain test environments and test data for performance testing. Continuously improve performance testing frameworks and methodologies. Collaborate in Agile/Scrum teams and actively participate in planning and review meetings. Required Skills and Experience: 5–7 years of overall QA/testing experience with at least 3+ years in performance testing . Strong hands-on experience in JMeter and LoadRunner (VuGen scripting, Controller, Analysis). Proficient in analyzing system performance metrics: CPU, memory, network, and database behavior under load. Good understanding of web protocols (HTTP/HTTPS), APIs (REST/SOAP), and database systems . Experience with CI/CD tools like Jenkins, Git, or similar for integrating performance tests. Familiarity with APM tools like Dynatrace, AppDynamics, or New Relic is a plus. Ability to write SQL queries for data validation and performance monitoring. Excellent analytical, problem-solving, and communication skills. Preferred Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field. Certification in performance testing tools (e.g., LoadRunner Certified Professional) is a plus. Knowledge of scripting languages (e.g., Python, Shell) for automation is an added advantage. Exposure to cloud-based performance testing environments (AWS/GCP/Azure). ABOUT QO-BOX QO-BOX is a fast-paced; Testing Service based company founded by aspiring entrepreneurs passionate about helping people achieve their dreams. We stand together as a team empowering people to reach their professional aspirations. With our headquarters in Chennai and offices in USA and Canada, we’re a global organization on a path to change the career industry. Our proven testing solutions helped various companies attain good quality and defect free products. A career at QO-BOX promises great challenges, opportunity, culture and the environment and you forge your own path ahead. Join us and discover what a great place QO-BOX is! If interested, let's get connected at indumati.sumesh@qo-box.com Note : Please mention Location & QA Test Lead in mail subject for easy identification Reach us at +91 80782 18331 Job Type: Full-time Pay: ₹517,133.53 - ₹1,627,274.75 per year Benefits: Health insurance Provident Fund Work from home Schedule: Day shift Application Question(s): Total how many years experience in Performance Testing? Are you an immediate joiner? Are you from Gurugram? Relevant experience with Load runner? Relevant experience with J meter? Present CTC & Expected CTC? Work Location: In person Speak with the employer +91 8078218331 Expected Start Date: 06/07/2025

Job Title: Customer Support Lead Company: SnickR – Tirupati’s Home Services Startup (Like UrbanClap) Location: Tirupati Employment Type: Full-Time Salary: ₹12,000 – ₹15,000 per month + Performance-Based Incentives Effective Date: 1st July 2025 About SnickR SnickR is a rapidly growing local services platform based in Tirupati, providing trusted home services such as cleaning, electrical work, plumbing, and more. We connect skilled vendors with customers to deliver reliable and timely solutions. Position Overview We are hiring a Customer Support Lead to oversee the end-to-end customer interaction journey — from enquiry to service completion. You will play a crucial role in converting leads to orders, managing follow-ups, coordinating with field teams, and ensuring customer satisfaction. Key Responsibilities Customer Engagement & Support Source and convert service leads into confirmed orders Handle customer calls for bookings, enquiries, and order tracking Collect and verify customer addresses using map data Conduct regular follow-ups , gather feedback , and maintain service quality Handle rescheduling or escalation requests efficiently Daily Coordination & Operations Maintain and update Core Status Tracker with all order status Coordinate with the execution team for real-time service updates Ensure smooth communication flow between customers and service providers Field & Service Support Visit client locations when required for on-site assessment Capture before and after work pictures for verification Provide job estimations , confirm service bookings on the spot Ensure smooth transition from booking to service completion Daily Targets Minimum 6 to 10 quality calls per day (includes enquiries, follow-ups, rescheduling, and confirmations) Active involvement in daily field updates and order finalization Qualifications & Skills Minimum 1 year experience in Customer Support / Field Coordination (preferred) Strong communication skills in Telugu and basic English Comfortable using WhatsApp, Google Maps, and Excel Excellent follow-up and problem-solving abilities Positive attitude, team player, and ability to handle pressure Perks & Growth Opportunities Attractive incentives on sales closure and customer satisfaction Scope to grow into Operations Manager or Sales Head roles Field allowances (where applicable) How to Apply WhatsApp / Call: 8078218331 Website: www.snickr.in Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Application Question(s): 50% of field work is involved will you be interested? Are you an immediate joiner? Salary will be 12000 to 15000, will you be interested? Work Location: In person Speak with the employer +91 8078218331