QA Analyst/Tester

You will be a part of LiaPlus AI, a company that is revolutionizing customer support for enterprises through AI Employees that emulate human interaction, are multilingual, and available 24/7. Trusted by key players in Banking, Insurance & E-Commerce, we are rapidly expanding to meet the increasing demand. Our team is dedicated to delivering top-notch products, with a focus on excellence and efficiency, as we strive to achieve our ambitious goals and cater to a growing list of enterprise clients. As a Senior QA Analyst/Tester, your role will involve close collaboration with developers, product managers, and customer success teams to ensure the reliability and performance of our AI voice products. You will be responsible for designing and executing test cases, identifying and documenting defects, and enhancing product quality, particularly for critical workflows in BFSI and Real Estate sectors. This position offers a valuable opportunity to acquire hands-on experience in Quality Assurance within a dynamic and rapidly expanding AI startup environment. Key Requirements: - Educational Background: B.Tech/BCA/MCA or MBA (IT/Operations/Systems specialization), recently completed or in progress - Tools Knowledge: Proficiency in tools such as Postman, JIRA, Cucumber (preferred but not mandatory), and Google Sheets - Attention to Detail: Strong analytical abilities with a keen eye for edge cases and bugs - Communication Skills: Effective verbal and written communication skills for documenting issues and collaborating across teams - Technical Knowledge: Sound understanding of QA principles, SDLC/STLC, and familiarity with tools like JIRA, TestRail, etc. - Work Ethic: Initiative-driven with a strong sense of responsibility and the adaptability to thrive in a fast-paced setting - Documentation Skills: Capability to create Product Requirement Documents (PRDs) and detailed test case documentation Benefits: - Competitive Total Compensation Package: Up to 7 LPA Join us at LiaPlus AI, where innovation meets dedication, and be a part of a team committed to shaping the future of customer support through cutting-edge AI technology.,