PTP - Manager

Job title      Manager

Job purpose

Manager ACR will play a critical role in setting up the multi country/ group P2P process. The role requires demonstrated ability to lead and develop high-performing team. Proven capabilities of setting up and leading P2P process ensuring order being raised, billing, and application of cash without any quality defect and in line with the local statutory requirement. Work closely with Global Process leaders for management reporting, analysis, budgeting, forecasting etc. Provide outstanding contribution/support to consulting with engagement teams on all compliance and reporting activities.

Responsibilities

• Take full ownership and accountability for the delivery of P2P services, ensuring operational excellence and adherence to SLAs.
• Lead the P2P team through the entire cycle from order management and billing to revenue recognition and collections.
• Maintain a clear understanding of service management reporting metrics and use operational and process insights to drive performance and customer satisfaction
• Utilize and champion the use of advanced P2P tools and technologies, such as High radius, Getpaid, BL cash application, SNOW and RPA to streamline operations and increase efficiency.
• Act as a people leader, fostering a positive team environment that encourages growth, collaboration and high performance.
• Collaborate with Sales, Customer Service, and Finance to optimize P2P processes and resolve issues swiftly.
• Oversee credit risk management process including customer credit assessments, credit checks, setting credit limits, monitoring customer credit worthiness and support dispute resolutions working hand-in-hand with client stakeholders.
• Ensure compliance with accounting standards and company policies, particularly regarding revenue recognition.
• Manage billing operations to ensure invoices are accurately generated and sent to customers in a timely manner.
• Drive continuous improvement and innovation within the P2P function to enhance P2P efficiency and Effectiveness
• Implement effective collections strategies to minimize overdue payments and maintain healthy cash flow.
• Supervise cash application processes to ensure payments are correctly applied to customer accounts.
• Develop / maintain strong relationships with key customers and establish a rapport to facilitate seamless business operations
• Monitor and report on key P2P metrics, such as days sales outstanding (DSO), aging reports, and cash collection targets.
• Train and develop P2P team members to build a high-performing team
• Monitor P2P metrics and KPIs, providing regular reports to senior management on the health and progress of P2P initiatives.

Functional & Technical skills

Functional Skills

• Experience in managing P2P operations, developing teams and ability to lead a team of experienced finance colleagues.
• Proven track of working with leaders from across geographies and managing the deliverables under a fast changing expectations with accurate quality in a metrics environment.
• Outlook towards increasing the productivity and resources utilization, and ability to effectively implement the process change with adequate engagement support.

Required Technical skills

• Hands on experience on Workday
• Knowledge of IFRS or US-GAAP is essential
• Excellent presentation and interpersonal skills
• Strong client and stakeholder management skills

Qualifications & Experience

• BCOM/ MCom / MBA- 10 to 12+ years with at least 8+years of relevant domain experience.
• Chartered Accountant (CA/ACCA)/Cost Accountant (CWA)/Certified Public Accountant (CPA) with at least 5+ yrs of post qualification work experience in Accounts Payable.

Role & responsibilities

Preferred candidate profile