Job
Description
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Site Services- Property & Asset Management Site Manager What this job involves: About the role Objective of the role: To provide an efficient and effective Property Management service, ensuring professional and proactive management approach. Responsibilities Provide a comprehensive Property Management service to ensure that all amenities are resourced and maintained to high-class industry standard. Ensure all services are performed as per Standard Service Specifications. Ensure preparation of Property management budgets and perform collection Manage the budget efficiently and yield cost savings where possible without compromising quality of service. Maintain site accommodation and services, through contractors and direct labour, in most cost effective way. Ensures occupancy of sites complies with statutory legislation. Ensure quality of staff, appraising and developing them to ensure maximum contribution. Proactive liaison with local and Delhi municipal authorities. Interviews, selects, hires, supervises and reviews qualified Property operation staff Advise Management Commercial to insure compliance with basic statutory requirements like licenses, permits etc. Ensures that all client deliverables are submitted in a timely manner. Acts as the liaison to local community public interest groups Oversees all vendor bidding Ensures that entire staff maintains a critical eye on all aspects of Property physical care Formulate strategic directions towards effective management of Property operation. Provides suitable business controls & administer policies/ processes / procedures. Formulates suitable budgeting controls Advise management on budgeting (Operational / revenue). Monitor SLA’s & KPI’s towards effective service delivery Reviews / Sanctions annual business plans. Ensure that company policies and procedures are consistently applied to required standards. Manage hard and soft copy data and e-mails and ensure all client files are updated. Deal with owners/tenants queries verbally and in written form. Manage on-site staff and associated relevant employment issues. Oversee budget, billing & ensure that timescales are met and review accounting information to ensure accuracy. Carry out regular site visits to ensure all buildings are in good order. Circulate information to residents concerning management issues. Ensure Health & Safety regulations are adhered to and that General and Fire risk assessment recommendations are implemented across the team. Review and agree all circular & client correspondence including newsletters ensuring that communication is regular Quickly resolves emergency maintenance issues. Facilitate learning and development for all the team members of the department. Exemplary relationship management, communication skills with the ability to network with project members, consultants, contractors, govt. authorities, statutory agencies with consummate ease. Streamlining processes and resources available for the project to achieve desired outputs within deadlines. Supervising and monitoring the performance level of the service staff for ensuring superior customer service and accomplishment of service targets. Coordinating activities for the identification of training needs of employees for upgrading their technical skills. AMC finalization & further co-ordination Preventive Maintenance formulation & implementation Develops/maintains effective Asset specific maintenance and safety procedure manuals and enforces compliance Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensure timely submission of client approve cost sheet to JLL office and follow for receive the invoice from JLL office Submitting the invoice to the client and follow up for payments. Ensure following of all requirements update by RO / HO / SME and ensure closures of all required reports. Ensure the site team attendance for various activities / training conducted by the regional team. Experience & Education A bachelor’s / master’s or equivalent degree with 5 – 10 years’ experience in Hospitality/Property management Industry Ability to train, assign, organize, prioritize, motivate, supervise and evaluate the work of assigned employees and contractors Ability to prepare and present accurate and reliable reports containing site updates, findings and recommendations Ability to comprehend and follow safety rules and regulations Must have good knowledge on computer’s application Ability to communicate well with others, both orally and in writing Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines and emergency situations Behavioral Competencies Strategic Thinking & Leadership Effective mix of strategic and tactical thought process Excellent grasp of language as well as content generation, marketing, management and generation Experience working in heavily matrixed environments and leading by influence Expertise in influencing business strategies and aligning communications with commercial objectives If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
