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IDFC FIRST Bank logo
Associate Manager-Debt Management IDFC FIRST Bank

2.0 - 6.0 years

0 Lacs

delhi

On-site

As an Associate Call Center Manager in the Collections department, your role involves organizing, directing, and overseeing call center activities to ensure efficient debt collection processes and optimization of Management Information Systems (MIS). You will work closely with collection managers and the legal team to adhere to the bank's guidelines, initiate legal actions against delinquent customers, and resolve complex issues to contribute to the bank's larger objectives. Your primary responsibilities include: - Designing strategies to minimize bank losses by effectively recovering debts owed through call centers - Designing campaigns aligned with collection strategies - Supporting initia...

Posted 1 month ago

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