Lead / Principal Consultant Solution Design (HRO Practice) Infosys BPM

9.0 - 15.0 years

0 Lacs

karnataka

On-site

The Lead / Principal Consultant Solution Design in the HRO Practice at Infosys BPM is responsible for developing winning solutions for prospects and clients. The role involves focusing on various aspects such as Operating Model, Innovative Pricing models, Governance, Service Level Agreements, Effort estimation, etc. This function works closely with the Sales organization to acquire new clients globally, with a specific focus on industries like Manufacturing, Retail CPG, Services, Telecom, among others. The key responsibilities include reviewing the current operations of prospects as outlined in RFP documents, developing future processes and Operating models for clients, generating target lists for specific sectors and regions, conducting SWOT and financial analysis, managing databases, tracking status and conversion rates, as well as performing win/loss analysis. Within the realm of Human Resource Outsourcing (HRO), the focus is on providing integrated consulting, technology, and outsourcing solutions that are adaptable to various business needs. By leveraging HR outsourcing, technology, and consulting practices, the aim is to enable robust HR functions for global clients. This involves developing a customized roadmap to achieve business objectives such as enhancing employee experience, ensuring compliance, achieving operational excellence, and improving working capital efficiency. The Consultant / Senior Consultant role within the HRO Practice at Infosys BPM involves partnering with the sales team to develop HRO solutions, leading HRO solutions for client RFXs, creating local, regional, and global solutions, conducting client demos, responding to technical inquiries, drafting SOWs, and identifying responsibilities for HRO solutions. Educational qualifications for this role include a recognized MBA with 9-12 years of relevant experience or a graduation from a top-tier college with 12-15 years of relevant experience. The ideal candidate should have experience in RFP, RFI, and Proposals in the HRO space across Hire to Retire Domain, expertise in BPM HRO Solution Design or Operations space, understanding of current trends and technologies in the HRO space, proficiency in effort estimation, productivity assessment, and RFP response approach, as well as excellent interpersonal and presentation skills. This position requires the ability to work effectively both independently and as part of a cross-functional team while bringing in thought leadership, industry practices, and benchmarks in the HRO space to design innovative solutions.,

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