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Production Support Analyst

Production Support Analyst

Techstar Software Development India

4 - 5 years

8 - 10 Lacs

Pune Bengaluru Mumbai (All Areas)

Posted:1 month ago| Platform:

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Skills Required

Unix Java PLSQL Splunk Appdynamics Shell Scripting

Work Mode

Hybrid

Job Type

Full Time

Job Description

Skills : Java, Unix, PL/SQL, App D, Splunk Responsibility : Strong customer service and support focus with a desire to deliver a high quality service Experience with working in an ITIL environment.ITIL foundation Certification desired Basic knowledge of SDLC Technical experience in Web based technology environments and related dependencies between platforms, database, and application levels (UNIX, Oracle, Windows) Strong technical skills PLSql, Unix, Unix shell scripting Experience on scripting including Shell Python Ability to quickly receive and process information, make appropriate risk-based decisions Excellent communication skills, both oral and written Effective issue management skills, problem identification, root cause analysis, and solution recommendation Experience in enterprise incident management practices, monitoring and performance tools Experience with Monitoring Tools

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Techstar Software Development India

Software Development

Bangalore

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Production Support Analyst