Product Service Coordinator

The ideal candidate for this role is someone who enjoys engaging with people and is adept at resolving issues in a proactive manner. Your main responsibility will involve transforming customers into enthusiastic advocates of the company. Your duties will include communicating effectively with customers through various channels such as phone, email, and chat. You will need to provide accurate and helpful responses to inquiries related to products, pricing, and availability. Collaboration with internal teams to fulfill customer requirements will also be part of your role. Additionally, you will be responsible for performing data entry tasks on different platforms. To excel in this position, you should possess 1-3 years of relevant work experience. Strong phone etiquette, along with exceptional verbal, written, and interpersonal communication skills, are essential. The ability to handle multiple tasks, maintain organization, and prioritize work effectively will be crucial for success in this role.,