Product Owner - CRM

Role Overview: You are being hired by the Data, Digital and Coverage Platform Team (DDCP) unit within the Corporate and Investment Banking (CIB) division as a CRM Product Owner. Your main responsibility will be to support and drive the definition and implementation of the pan-CIB transformation initiative CRMx. This program aims to deliver a Customer Relationship Management (CRM) solution for the frontline sales team, with the goal of transforming sales, marketing, and servicing approaches to unlock new revenue opportunities and support top-line growth ambitions. Key Responsibilities: - Present and lead sessions and requirement workshops based on Agile Delivery Methods - Define, refine, socialize, and track product roadmap for owned CRM capabilities together with Hive Chief Product Owner(s) - Make design decisions and propose solutions to requirements based on industry and technology best practices - Manage vendors, conduct joint design, and influence product direction - Drive adoption of the product Qualifications Required: - 8-10+ years in digital & technology implementations, preferably in a large Financial services organization, handling complex implementations - 6+ years experience with agile delivery approaches (e.g. Scrum, SAFe), ideally working experience as a Product Delivery, Product Owner, or similar role leading a team of 1-2 members - Certified Scrum Product Owner (CSPO), Project Management Professional (PMP) certification preferred - Prior experience in managing change for a CRM platform is preferred - Understanding of wholesale/corporate banking products, processes, and frontline needs is valuable - Agile Product owner training/certification desired About the Company: Standard Chartered is an international bank focused on making a positive difference for clients, communities, and employees. With a history spanning over 170 years, the bank values diversity, inclusion, and innovation. The company's purpose is to drive commerce and prosperity through its unique diversity, and its brand promise is to be here for good. Standard Chartered celebrates individual talents and advocates for inclusion, emphasizing the importance of doing the right thing, continuous improvement, and collaboration. Note: The company provides various benefits such as core bank funding for retirement savings, medical and life insurance, flexible working options, proactive wellbeing support, continuous learning opportunities, and an inclusive working environment for all employees.,