Delivery Lead Manager-Messaging Accenture

13.0 - 18.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: As a Delivery Lead Manager at Accenture, your role will involve managing the lifecycle of program operations, ensuring compliance with fraud prevention guidelines and program policies, and contributing to the smooth execution of onboarding programs and operational deep dives. You will be responsible for recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests for non-voice interactions like email, web, and chat. Your attention to detail, process-oriented mindset, and ability to work independently will be crucial in this role. Key Responsibilities: - Manual product activation - Account review & risk flagging - Program audit & policy adherenc...

Posted 1 day ago

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HRO Delivery - AGM Golden Opportunities

16.0 - 20.0 years

0 Lacs

maharashtra

On-site

As an Assistant General Manager - HRO Delivery Lead, you are expected to have a minimum of 16 to 20 years of experience in the role of HRO Global Delivery Lead. Your primary responsibility will be to provide leadership and governance to the Account/Accounts Shared Service Program. This includes driving process rigor, achieving business outcomes, enhancing customer experience, ensuring controls and compliance, and establishing strong partnerships with internal and external stakeholders. Your duties will involve overseeing Staffing Programs to ensure the identification of the right skill set, timely onboarding, and training processes. You will be held accountable for the overall P&L, which inc...

Posted 4 months ago

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