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BPO Transaction Quality Assurance Sr. Associate

NTT DATA North America

3.0 - 7.0 years

Chennai, All india

On-site

As a Claims Quality Auditor, your role involves reviewing claims transactions and providing feedback to claims processors in order to improve process efficiency and quality. By analyzing and designing workflows and business processes, you will contribute to enhancing existing processes and implementing new ones. Key Responsibilities: - Review various documents such as medical documents, policy documents, claims history, and system notes to ensure claims processors adhere to client-specific business rules. - Develop and maintain a comprehensive understanding of the insurance industry, products, services, and processes related to Claims function. - Conduct functional analysis of current busine...

Posted 1 week ago

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