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16 Process Jobs

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US Travel Customer Service ( Voice Process )
Sharda Consultancy Services

1.0 - 3.0 years

Noida, Delhi, Ghaziabad

On-site

Hiring For US Travel Customer Service ( Voice Process ) Minimum 1 Year Experience In US Travel ( Amadeus , GDS ) Location - Gurugram Night Shift Salary Upto 45k Excellent Communication Skills Drop Your CV 7011890554

Posted 5 days ago

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International BPO : Chat Support : 3.7 LPA : Grad : 5 Days Work : Call
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

New delhi, Gurugram, Delhi / ncr

Work from Office

Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG With Min 1 Year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2...

Posted 5 days ago

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Sr Associate : Customer Support : Bangalore : 3.6 LPA : Grads and UG
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer Support Associates in Bangalore. Key Highlights : > Minimum 1 yr Exp in Customer Support/BPO > Good Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Custom...

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Sr Associate : International Voice : Customer Support : 3.6 LPA
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads with Min 1 Year Exp in International BPO > Salary Range (CTC) : 3.6 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interaction...

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Urgent hiring for international sales ( voice process)
Sharda Consultancy Services

1.0 - 6.0 years

Noida, Gurugram

On-site

Hii all, Urgent hiring for US sales/ international sales / US auto parts sales/ US collection Exp-min. 6 months in Sales/ any international sales ( voice process) Location- gurgaon, NOIDA Night shift 5 Days working salary 25k + 35k + Unlimited incentives Drop cv 9931176310

Posted 1 week ago

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BPO : Inbound Voice Process : 4.2 LPA : Grads and UG : Apply Now
Outpace Consulting Services

1.0 - 4.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grad / UG with 1 year Customer Support Experience > Salary Range (CTC) : 4.2 LPA Max > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer inte...

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Sr Associate : Technical Support : 43K : Grads : Gurgaon : Apply Now
Outpace Consulting Services

1.0 - 4.0 years

4 - 5 Lacs

Gurugram

Work from Office

Hi, We are looking forward to hire customer/technical support associates for Teleperformance Gurgaon. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer/Technical Support Executive Voice Location : Gurgaon CTC: 4.3 LPA Call Saifi :9208459988 Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and providing effective resolutions while ensuring high levels of customer s...

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Process Associate- Customer Care
Genpact

0.0 - 2.0 years

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

Posted 2 weeks ago

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international inbound sales
Sharda Consultancy Services

0.0 - 2.0 years

Noida

On-site

Job Title*: international sales Process:- inbound Voice Process AT&T Work Timings: 8:00 PM to 5:00 AM 5 Day Working Rotational off no cabs for male candidates Note - The Timings can be changed, according to the Client Requirement. Fresher and Experience Both can apply with Excellent Communication Skills Salary: 25k - 35k + Incentives. Note- Salary Depends on Candidate Skills & experience. Need to Handle US Technical Support Calls & Providing Technical Service's & Sales Skills Required: 1- Highly self-motivated and ambitious in achieving goals. 2-Should possess the skill to work both in team and also perform independently. 3-Strong phone and verbal communication skills along with active liste...

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Urgent | Hiring Travel Flight Sales Agents - Gurugram
Sharda Consultancy Services

1.0 - 6.0 years

Gurugram

On-site

Dear Candidates, Immediate joiner are preferred We are urgently looking US Travel Flight Sales Agents in Gurugram Salary upto 45-55 k Interview process : Telephonic/Face2face Process Flight sales calls - Meta calls like kayak, cheapflights . Both Side Cabs no meals Shift timing : 7 PM to 4 AM 4 AM to 1 PM Rotational Off 5 days working Minimum relevant exp Excellent Communication skills Minimum 1 year experience in travel with knowledge of Amadeus salary upto 45k to 55k + incentives Interested candidates call/whtup Ruchika @9650997623

Posted 2 weeks ago

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Hiring Customer Support Executive (Only US Travel Process) - Gurugram
Sharda Consultancy Services

1.0 - 6.0 years

Gurugram

On-site

Dear Candidates, We are hiring Customer Support Executive to join our CS team. The ideal candidate will be responsible for handling feedback calls, managing existing passenger (pax) calls, resolving their queries efficiently, coordinating data updates with the Changes Team, and managing chargeback documentation and tracking. Salary 35k - 45k + Travel Allowance Key Responsibilities: Conduct feedback calls with passengers to gather insights and ensure satisfaction. Handle existing pax calls, addressing concerns and providing timely resolutions. Resolve customer queries through phone or email in a professional and courteous manner. Coordinate with the Changes Team to manage and update customer ...

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Sr Associate : International Voice : Tech Support : 43K CTC : Grads
Outpace Consulting Services

1.0 - 4.0 years

4 - 5 Lacs

Jaipur

Work from Office

Hi, We are looking forward to hire customer/technical support associates for Teleperformance jaipur. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer Technical Support Executive Voice Location : Jaipur CTC: 4.3 LPA Relocation Benefits: -10,000 Relocation Bonus -Free Guest House accommodation for first 14 days Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and p...

Posted 2 weeks ago

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Process Associate
Genpact

0.0 - 1.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

Posted 3 weeks ago

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International Inbound Sales (AT&T)
Sharda Consultancy Services

0.0 - 2.0 years

Gurugram, Delhi, Noida

On-site

International Inbound Sales (AT&T) Location: Noida Sec 63 *Work Timings: 8:00 PM to 5:00 AM* *5 Day Working* *Rotational off* *Note* - The Timings can be changed, according to the Client Requirement. *Fresher and Experience Both can apply with Excellent Communication Skills* *Salary*: 25000 - 35000 + Incentives. *Note*- Salary Depends on Candidate Skills & experience. *Need to Handle US Technical Support Calls & Providing Technical Service's & Sales* Skills Required: 1- Highly self-motivated and ambitious in achieving goals. 2-Should possess the skill to work both in team and also perform independently. 3-Strong phone and verbal communication skills along with active listening Qualification ...

Posted 3 weeks ago

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Technical Support Associate : Jaipur : 43K CTC : Grads : Apply Now
Outpace Consulting Services

1.0 - 4.0 years

3 - 5 Lacs

Jaipur

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Any Grad Fresher Can Apply > Salary Range (CTC) : 43K CTC > Excellent Communication Skills Required Whatsapp Your CV : Saifi @ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keepi...

Posted 3 weeks ago

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Sr Process Associate : 43K CTC : Grads : 5 Days Work : Apply : Call
Outpace Consulting Services

1.0 - 4.0 years

4 - 5 Lacs

Gurugram, Jaipur

Work from Office

Hi We are looking forward to hire Customer Support Associates . Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grad with Min 1 Year BPO/Customer Service Exp. > Salary Range (CTC) : 43 K CTC > Excellent Communication Skills Required Whatsapp Your CV : Saifi @ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of c...

Posted 3 weeks ago

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Exploring Process Jobs in India

The process job market in India is thriving, with a high demand for professionals who can streamline and improve business operations. Process roles encompass a wide range of responsibilities, including process improvement, quality assurance, project management, and more. Job seekers looking to enter this field will find ample opportunities for growth and development in India.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi/NCR
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for process professionals in India varies based on experience and location. Entry-level positions may start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

A typical career path in process roles may involve starting as a Process Associate or Analyst, moving on to roles such as Process Specialist, Process Manager, and eventually reaching positions like Process Improvement Lead or Operations Manager.

Related Skills

In addition to expertise in process management, professionals in this field are often expected to have skills in data analysis, project management, problem-solving, and communication.

Interview Questions

  • What is your experience with process mapping? (basic)
  • How do you ensure compliance with industry regulations in process management? (medium)
  • Can you give an example of a successful process improvement project you led? (advanced)
  • How do you prioritize tasks in a fast-paced environment? (basic)
  • What software tools do you use for process documentation and analysis? (medium)
  • How do you handle resistance to change during process implementation? (medium)
  • Explain the difference between Six Sigma and Lean methodologies. (advanced)
  • How do you measure the success of a process improvement initiative? (medium)
  • Can you walk us through your approach to creating a process flowchart? (basic)
  • How do you stay updated on industry trends in process management? (basic)
  • Describe a time when you had to resolve a conflict within a process team. (medium)
  • What is your experience with continuous improvement methodologies? (medium)
  • How do you ensure that a process is scalable as the business grows? (advanced)
  • What role do key performance indicators (KPIs) play in process management? (basic)
  • How do you handle feedback from stakeholders during a process redesign? (medium)
  • Describe a time when you had to prioritize multiple process improvement projects. (medium)
  • What is your experience with process automation tools? (medium)
  • How do you ensure that a process is aligned with the organization's strategic goals? (advanced)
  • Can you give an example of a process failure you encountered and how you addressed it? (advanced)
  • How do you approach training and development for process team members? (medium)
  • What is your experience with change management in process initiatives? (medium)
  • How do you ensure data integrity in process documentation and analysis? (medium)
  • Describe a time when you had to meet a tight deadline for a process improvement project. (basic)
  • How do you handle conflicting priorities in process management? (medium)
  • What motivates you to excel in process roles? (basic)

Closing Remark

As you prepare for interviews and explore opportunities in the process job market in India, remember to showcase your skills, experience, and passion for continuous improvement. With the right preparation and confidence, you can land a rewarding career in this dynamic field. Best of luck in your job search!

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