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Process Developer

Process Developer

Spearhead Professional

2 - 5 years

|

3 - 5 Lacs

Posted:9 hours ago| Platform:

Apply

Skills Required

Collections Process International Voice Process International Customer Service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Manage collections process from order to cash, ensuring timely payment collection and minimizing bad debts.
Provide exceptional customer service through effective communication with customers, resolving their queries and concerns.
Utilize international voice processing skills to handle international calls and resolve issues related to orders, deliveries, or services.
Collaborate with internal teams to identify areas for improvement in the collections process and implement changes accordingly.
Maintain accurate records of all interactions with customers using CRM software.

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